At a Glance
- Tasks: Lead the stabilisation of housing repairs and improve service delivery.
- Company: A London Borough committed to enhancing community living standards.
- Benefits: Competitive day rate, hybrid working, and impactful leadership role.
- Other info: Opportunity for hands-on leadership in a dynamic environment.
- Why this job: Make a real difference in housing services while developing your career.
- Qualifications: Experience in local authority repairs and strong stakeholder management skills.
A London Borough is seeking an experienced Interim Repairs & Maintenance Consultant to support the stabilisation of its housing repairs service. The successful individual will provide hands-on leadership and operational oversight, ensuring continuity of service, performance recovery, and improved compliance across all workstreams.
Key Responsibilities
- Lead the stabilisation of the repairs and maintenance service, addressing operational inefficiencies and performance issues.
- Provide oversight of the Direct Labour Workforce, including scheduling, productivity, and workforce deployment.
- Manage and improve delivery across:
- Responsive repairs
- Planned maintenance
- Mechanical & Electrical (M&E) servicing and compliance
- Damp & mould remediation
- Disrepair cases and associated legal risk
- Diagnose root causes of service failure and implement immediate and sustainable improvements.
- Ensure compliance with statutory, regulatory, and health & safety requirements, particularly across gas, electrical, and building systems.
- Strengthen service delivery processes, including work ordering, triage, contractor interface, and performance management.
- Work closely with senior stakeholders to provide clear reporting, recommendations, and recovery plans.
- Support the development of robust KPIs, governance frameworks, and operational controls.
- Improve customer experience through enhanced responsiveness and communication.
Required Experience & Skills
- Proven track record in local authority or social housing repairs and maintenance at a senior/interim level.
- Strong experience managing or advising on DLO operations.
- Solid understanding of:
- M&E servicing and compliance
- Damp & mould (Awaab's Law awareness desirable)
- Housing disrepair and legal processes
- Experience in turnaround, stabilisation, or service recovery environments.
- Ability to operate at pace, with a hands-on and delivery-focused approach.
- Strong stakeholder management skills across operational teams and senior leadership.
- Data-driven mindset with the ability to analyse performance and implement improvements quickly.
Please apply online today.
Interim Housing Repairs Consultant employer: Adecco
As an Interim Housing Repairs Consultant with a London Borough, you will be part of a dynamic team dedicated to enhancing the housing repairs service in a vibrant urban environment. The role offers competitive day rates and the opportunity to make a significant impact on community welfare through effective leadership and operational improvements. With a strong focus on employee development and collaboration, this position provides a unique chance to contribute to meaningful change while enjoying a supportive work culture that values innovation and responsiveness.
