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For Companies At a Glance
- Tasks: Provide in-person support and exceptional service to partners while solving problems.
- Company: Leading recruitment agency in the UK with a focus on customer success.
- Benefits: Hourly rate of £13.90, potential for contract extension, and travel opportunities.
- Why this job: Join a dynamic team and make a real difference in partner relationships.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Exciting role with opportunities for growth and travel to nearby locations.
The predicted salary is between 13 - 16 £ per hour.
A leading recruitment agency in the United Kingdom is seeking a Customer Service Expert to join their team in Southampton. The ideal candidate will have a strong communication skill set and experience in customer service, providing in-person support to partners.
This role involves delivering exceptional service, problem-solving, and collaborating with the Operations team. The position offers an hourly rate of £13.90 for a contract of 3 months, with potential for extension and requires frequent travel to nearby locations.
In-Person Customer Success Specialist (Partner Support) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Person Customer Success Specialist (Partner Support)
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent projects. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost our confidence and help us articulate our customer service experience effectively.
✨Tip Number 3
Show off our problem-solving skills during the interview. Think of specific examples where we turned a challenging situation into a positive outcome. This is key for a Customer Success Specialist role!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart from other candidates and shows our enthusiasm for the position. Plus, it keeps us on their radar!
We think you need these skills to ace In-Person Customer Success Specialist (Partner Support)
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with partners.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your previous customer service roles and any problem-solving situations you've handled. This will help us understand how you'd fit into our team.
Be Personable: Remember, this position involves in-person support! Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to share examples of how you've successfully handled difficult situations or provided exceptional support in the past. This will show that you understand the core of what the role entails.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Research the Company and Role
Take some time to learn about the recruitment agency and its values. Understanding their mission and how they operate will help you tailor your answers and demonstrate your genuine interest in the position during the interview.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer issues. Think of a few scenarios where you successfully resolved problems in the past, and be ready to discuss your thought process and the steps you took to achieve a positive outcome.
