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For Companies At a Glance
- Tasks: Provide 5-star support and resolve issues for our partners face-to-face.
- Company: Join Adecco, a disability-confident employer committed to inclusivity.
- Benefits: Enjoy a competitive hourly rate and potential contract extension.
- Why this job: Empower others while working in a dynamic, supportive environment.
- Qualifications: Must have strong communication skills and experience in customer service.
- Other info: Work Monday to Friday in Bristol, with travel to Cardiff and Swansea.
Overview
Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!
Contract length: 3 months, potential extension
Hourly Rate: £13.90
Working Pattern: Monday – Friday 9am – 5:30pm
Location: Southampton, with frequent travel to Brighton and Portsmouth
We are seeking an enthusiastic individual to join our team and help build our in-person support hub. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed!
Who You Are
- A communication superstar with strong problem-solving skills
- Comfortable with in-person interactions and providing hands-on support
- Experienced in retail or customer service environments
- Passionate about helping others and dedicated to creating a positive experience
- A quick thinker who knows where to find answers when needed
- Personable, organised, and patient-ready to teach and guide
What You\\\’ll Do
- Deliver exceptional, 5-star support to our partners
- Resolve issues and answer questions with confidence
- Promote the brand and get drivers excited about their journey
- Stay updated on company processes and tools to provide the best support
- Collaborate with the Operations team to streamline procedures
If you\\\’re self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.
Ready to take the next step? Apply now and let\\\’s make a difference together! Your journey starts here!
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In-Person Customer Service Expert employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Person Customer Service Expert
✨Tip Number 1
Make sure to showcase your people skills during any interactions you have with us. Whether it's through networking events or casual meet-ups, demonstrate your ability to connect with others and provide support.
✨Tip Number 2
Familiarise yourself with our brand and the services we offer. Being knowledgeable about our mission and values will help you stand out as a candidate who is genuinely passionate about helping others.
✨Tip Number 3
Prepare for potential role-play scenarios during interviews. Since this position involves in-person interactions, being able to demonstrate your problem-solving skills in real-time can give you an edge.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Highlight any past experiences where you've worked effectively with others to achieve a common goal, as this is crucial for the role.
We think you need these skills to ace In-Person Customer Service Expert
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that align with the job description. Emphasise your communication skills and problem-solving abilities, as these are key for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your enthusiasm for in-person interactions. Mention specific examples from your past experiences that demonstrate your ability to deliver exceptional support.
Showcase Relevant Experience: In your application, include any previous roles in retail or customer service environments. Highlight situations where you successfully resolved issues or provided hands-on support to customers.
Express Your Motivation: Clearly convey why you want to join this team and how you can contribute to creating a positive experience for partners. Show that you are self-motivated and a great team player who aligns with their mission.
How to prepare for a job interview at Adecco
✨Show Your People Skills
As a Customer Service Expert, your ability to connect with people is crucial. During the interview, share examples of how you've successfully interacted with customers in the past, highlighting your communication skills and ability to resolve issues.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific situations where you've faced challenges in customer service. Explain how you approached these problems and what solutions you implemented, showcasing your quick thinking and resourcefulness.
✨Be Enthusiastic About Helping Others
Your passion for helping others should shine through in your responses. Talk about why you enjoy customer service and how you aim to create positive experiences for customers, as this aligns with the company's mission.
✨Familiarise Yourself with the Brand
Research the company and its values before the interview. Being knowledgeable about their services and how they support their partners will demonstrate your genuine interest in the role and help you answer questions more effectively.
