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For Companies At a Glance
- Tasks: Handle customer calls, provide support, and build lasting relationships.
- Company: Leading recruitment agency with a focus on exceptional service.
- Benefits: Permanent role with bonus opportunities and a supportive team environment.
- Why this job: Join us to enhance your sales skills and make a real impact in customer service.
- Qualifications: Strong sales record and solid IT skills, especially in Microsoft Office.
- Other info: Office-based role in Kingswinford with a dynamic work culture.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a Telesales / Customer Services professional for a permanent role in Kingswinford. This office-based position requires a passion for high-quality customer service and sales skill proficiency. You will handle customer calls, provide technical support, and build lasting relationships.
Ideal candidates will have a strong sales record and solid IT skills, particularly with Microsoft Office. Join us and contribute to delivering exceptional service!
In-Office Telesales & Customer Service Pro | Bonus employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Office Telesales & Customer Service Pro | Bonus
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, having a clear and confident way to present yourself can make all the difference. Highlight your sales successes and customer service experiences to stand out.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview or a networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace In-Office Telesales & Customer Service Pro | Bonus
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and sales shine through. We want to see that you genuinely care about helping customers and building relationships!
Highlight Your Skills: Make sure to showcase your sales record and IT skills, especially with Microsoft Office. We’re looking for candidates who can demonstrate their proficiency in these areas, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific experiences that relate to telesales and customer service, as this will help us see how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adecco
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to share specific examples of your past successes. Think about how you can demonstrate your proficiency in telesales and customer service during the interview.
✨Show Off Your IT Skills
Since solid IT skills are a must, make sure you’re comfortable discussing your experience with Microsoft Office. Be prepared to explain how you've used these tools to enhance your customer interactions or streamline processes.
✨Prepare for Customer Scenarios
Expect questions that assess your ability to handle customer calls and provide technical support. Practice answering common customer service scenarios, focusing on how you would resolve issues while maintaining a positive relationship.
✨Demonstrate Your Passion
Let your enthusiasm for high-quality customer service shine through. Share why you love helping customers and how you believe exceptional service contributes to a successful sales environment.
