At a Glance
- Tasks: Support operations by managing orders and providing top-notch customer service.
- Company: Join a leading company in the fast-growing renewable energy sector.
- Benefits: Competitive salary, training opportunities, and career progression.
- Other info: Enjoy on-site parking and a chance to grow your career.
- Why this job: Be part of a supportive team and make a real impact in a dynamic environment.
- Qualifications: Experience in administration, strong customer service skills, and IT literacy.
Our client, a leader in the Engineering Field, is seeking a highly organised and IT-literate Administrator to support our busy operations team. This role requires excellent multitasking abilities, strong customer service skills, and the ability to manage orders and administrative processes efficiently in a fast-paced environment.
Mon-Thur 8am - 5pm, Fri 8am - 4.30pm. On-site parking.
Key Responsibilities:- Provide general administrative support to the business.
- Process incoming orders accurately and in a timely manner.
- Take customer orders via phone, email, and online enquiries.
- Deliver a high level of customer service, acting as the first point of contact for clients.
- Manage incoming calls and emails professionally and efficiently.
- Maintain and update customer records, job files, and CRM systems.
- Prepare and process documentation including quotes, invoices, and job paperwork.
- Liaise with customers, suppliers, and internal teams to ensure smooth project delivery.
- Previous experience in an administrative or office-based role.
- Strong customer service skills with a professional and friendly manner.
- IT literate with good knowledge of Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and prioritise workload effectively.
- Excellent organisational skills and attention to detail.
- Strong communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Competitive salary.
- Opportunity to work in a fast-growing renewable energy sector.
- Supportive team environment.
- Training and development opportunities.
- Career progression opportunities.
Administrator in Ilford employer: Adecco
As a leader in the Engineering Field, our client offers an exceptional work environment that fosters growth and development within the fast-growing renewable energy sector. Employees benefit from a supportive team culture, competitive salaries, and ample training opportunities, making it an ideal place for those seeking meaningful and rewarding careers. With on-site parking and a commitment to excellent customer service, this role as an Administrator is perfect for individuals looking to thrive in a dynamic and collaborative setting.
