At a Glance
- Tasks: Provide exceptional service to shareholders and manage inquiries across various channels.
- Company: Join a dynamic team at Adecco in Manchester.
- Benefits: 12-month contract with potential for extension and flexible hybrid work.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Enhance your customer service skills while making a real difference for shareholders.
- Qualifications: Experience in client service or contact centre roles, strong communication skills required.
The predicted salary is between 25000 - 32000 £ per year.
Adecco is looking for a Customer Service Advisor to join our team in Manchester. This hybrid role involves providing outstanding service to shareholders, managing inquiries through multiple channels and ensuring high-quality service delivery.
Candidates should have proven experience in a client service or contact centre environment, be comfortable working under pressure, and possess strong communication skills. This is a 12-month contract with the possibility of extension.
Hybrid Shareholder Services Advisor (Contract) employer: Adecco
At Adecco, we pride ourselves on being an excellent employer, offering a dynamic work culture that values collaboration and innovation. Our Manchester team enjoys flexible hybrid working arrangements, comprehensive training programmes, and ample opportunities for professional growth, making it an ideal environment for those seeking meaningful and rewarding employment in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Shareholder Services Advisor (Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities, especially for a hybrid role like the one at Adecco.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We want you to shine when discussing your experience in client service and how you handle pressure.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, be clear and concise. Remember, this role is all about managing inquiries, so demonstrating your ability to communicate effectively is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hybrid Shareholder Services Advisor (Contract)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you’ve handled inquiries and provided outstanding service in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid Shareholder Services Advisor role. We love seeing your personality come through, so don’t hold back!
Showcase Your Communication Skills:Since this role involves managing inquiries through multiple channels, make sure to demonstrate your strong communication skills in your application. We want to know how you can effectively engage with shareholders!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those relevant to shareholder services. Be ready to discuss how you've handled inquiries in the past and what strategies you used to ensure high-quality service delivery.
✨Prepare for Pressure Scenarios
Since this role involves working under pressure, think of examples from your previous experience where you successfully managed stressful situations. Practise articulating these scenarios clearly, focusing on your problem-solving skills and ability to stay calm.
✨Master Multi-Channel Communication
Familiarise yourself with different communication channels like phone, email, and chat. Be prepared to explain how you adapt your communication style based on the channel and the customer's needs. This shows your versatility and understanding of modern customer service.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research Adecco and be ready to share why you want to work there specifically. A positive attitude can make a big difference in how interviewers perceive you!
