At a Glance
- Tasks: Engage with tenants, run reports, and advise on benefits to support tenancies.
- Company: Adecco, a leading recruitment agency with a focus on community welfare.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team dedicated to helping the community thrive.
- Why this job: Make a real difference in people's lives while developing your skills in housing management.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Adecco is seeking a specialist Income Recovery Officer for a full-time, fixed-term contract in North London. The role includes engaging with tenants in arrears, running reports, and advising on benefits to sustain tenancies.
Applicants should have some experience in housing management and strong telephone skills. Knowledge of debt recovery processes is advantageous. This position offers a mix of on-site and remote work.
Hybrid Rent Recovery & Welfare Benefits Specialist employer: Adecco
Adecco is an excellent employer that values its employees by offering a supportive work culture and flexible hybrid working arrangements in North London. With a focus on professional development, employees have access to training and growth opportunities, making it a rewarding place to build a career in housing management and welfare benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Rent Recovery & Welfare Benefits Specialist
✨Tip Number 1
Get to know the company! Research Adecco and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since strong telephone skills are a must for this role, try role-playing with a friend or family member. This will help you feel more confident when engaging with tenants.
✨Tip Number 3
Network like a pro! Connect with professionals in housing management on LinkedIn or attend local events. You never know who might have insider info about job openings or tips for your application.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about the opportunity and want to be part of our team.
We think you need these skills to ace Hybrid Rent Recovery & Welfare Benefits Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and any relevant skills. We want to see how your background aligns with the role of Income Recovery Officer, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping tenants and how your skills can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since strong telephone skills are key for this role, consider mentioning any relevant experiences where you've successfully engaged with clients or resolved issues over the phone. We want to know you can connect with tenants effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on housing management and debt recovery processes. Familiarise yourself with common challenges tenants face and how to advise them on benefits. This will show that you're not just knowledgeable but also genuinely interested in helping others.
✨Practice Your Phone Skills
Since strong telephone skills are a must for this role, practice answering common questions or scenarios over the phone. You could even role-play with a friend to get comfortable with handling difficult conversations and providing clear advice.
✨Prepare for Scenario Questions
Expect to be asked about specific situations you might encounter as an Income Recovery Officer. Think of examples from your past experience where you've successfully engaged with tenants or resolved issues. This will help you demonstrate your problem-solving skills effectively.
✨Show Your Flexibility
With a mix of on-site and remote work, it's important to convey your adaptability. Be ready to discuss how you manage your time and stay organised when working from home, as well as how you engage with colleagues and tenants in person.
