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- Tasks: Be the go-to person for B2B customer queries and ensure smooth order processing.
- Company: Join a leading national organisation with a vibrant team atmosphere.
- Benefits: Earn £13.08 per hour, enjoy a temp to perm role, and work Monday to Friday.
- Other info: Dynamic environment with opportunities for career growth and development.
- Why this job: Make a real difference by delivering exceptional service to commercial clients.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 27000 - 28000 £ per year.
Location: Brough Area, HU14
Hours: Monday to Friday, 8:30am - 17:00pm
Pay: £13.08 per hour
Contract: Temp to Perm Opportunity
Adecco UK Ltd is proud to be recruiting on behalf of a leading national organisation for a Customer Service Representative to join their dynamic and fast-paced business-to-business (B2B) support team. This is an exciting opportunity for a proactive and detail-oriented individual to play a key role in delivering exceptional service to commercial clients across the UK.
Key Responsibilities:- Act as the first point of contact for B2B customers, handling enquiries with professionalism and efficiency via phone, email, and internal systems.
- Process customer orders accurately, ensuring all relevant purchase order numbers are captured and client spend limits are adhered to.
- Provide expert advice on product ranges, availability, and suitability, helping clients make informed purchasing decisions.
- Coordinate delivery schedules with internal logistics and warehouse teams, ensuring timely and accurate dispatch of goods.
- Maintain up-to-date records of customer interactions, transactions, and service issues using multiple internal systems.
- Monitor and manage customer accounts, ensuring compliance with agreed terms and flagging any discrepancies or concerns.
- Collaborate closely with internal departments including Sales, Finance, and Operations to ensure a seamless customer experience.
Customer Service Executive - MK053 in Hull employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive - MK053 in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Service Executive role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its B2B services thoroughly. Think about how your skills can help them deliver exceptional service and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common customer service scenarios and how you'd handle them. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Customer Service Executive - MK053 in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Executive role. Highlight your experience in B2B environments and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your proactive approach aligns with our values at StudySmarter. Keep it concise but impactful!
Showcase Your Communication Skills: As a Customer Service Executive, communication is key. In your application, demonstrate your ability to handle enquiries professionally and efficiently. We love seeing examples of how you've successfully resolved customer issues in the past!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you understand the company and its B2B services. Research their products and how they support their clients. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Makes Perfect
Rehearse common customer service scenarios you might face in the role. Think about how you would handle difficult customers or process orders accurately. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Showcase Your Skills
Highlight your attention to detail and proactive approach. Be ready to share examples from your past experiences where you've successfully managed customer enquiries or resolved issues efficiently. This will demonstrate your capability to excel in a fast-paced environment.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.