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- Tasks: Assist students with queries and manage financial admin tasks in a vibrant environment.
- Company: Join a dynamic team at a leading educational institution in Huddersfield.
- Benefits: Gain valuable experience, flexible hours, and the chance to develop your skills.
- Other info: Temporary role with potential for future opportunities and a fun work culture.
- Why this job: Make a difference by supporting students and enhancing their university experience.
- Qualifications: Strong communication skills and a passion for helping others.
Temporary full time role in Huddersfield to the end of September initially Monday to Friday 8am to 4.30pm / 11.30am to 8pm on a rota - 1 weekend out of 4 with days off in lieu.
Main duties will include:
- Answering student queries by telephone, email, letter or in person or directing queries to the relevant member of the management team.
- Handling all manners of enquiries: from students, parents, universities and stakeholders in the business.
- Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving customer issues at the time or referring them to management via the appropriate channels.
- Distributing post and managing student parcel pick-up system.
- Front-of-house and reception duties.
- Preparing written correspondence as requested by other members of the management team.
- Receiving student payments.
- Assisting Scheme Manager in administrative actions required for all aspects of financial control including:
- Credit control.
- Reconciling staff expenses.
- Daily cash and card banking reconciliation.
- Petty cash reconciliation.
- Updating booking system with payments received or further charges.
- Invoice reconciliation and payment request.
- Ordering new office, cleaning and maintenance supplies.
- Preparing arrival packs for new residents.
- Publishing and distributing signage for notice boards around scheme.
- Checking returned licence acceptances ensuring all relevant documents have been received.
- Perform room viewings for potential new residents.
- Assisting the Assistant Scheme Manager with administrative tasks as required.
- Work with the marketing team to actively promote and explore new marketing avenues.
- Organising social events on site, monitoring social media and updating our social media streams.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Finance Administrator in Huddersfield employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Finance Administrator in Huddersfield
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your skills! Be ready to share specific examples from your past experiences that demonstrate your ability to handle customer queries and resolve issues. This is your chance to prove you’re the right fit for the role!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Customer Service Finance Administrator in Huddersfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Finance Administrator role. Highlight your relevant experience in handling student queries and financial tasks, as this will show us you’re a great fit for the position.
Showcase Your Communication Skills: Since you'll be dealing with students, parents, and universities, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you would handle queries effectively.
Be Detail-Oriented: Pay attention to the details in your application. We love candidates who can manage multiple tasks like reconciling expenses and preparing written correspondence without missing a beat. Make sure your application is free from typos and errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, especially around handling student queries and financial tasks. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you would handle a difficult customer or manage multiple tasks. Practising your responses can help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with students and stakeholders, be ready to showcase your communication skills. Use clear and concise language, and provide examples of how you've effectively resolved issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.