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- Tasks: Lead exciting housing projects and enhance tenant involvement in a supportive team.
- Company: A leading public sector organisation focused on affordable housing.
- Benefits: Generous leave, health benefits, flexible working, and a strong pension scheme.
- Other info: Join a diverse team committed to community improvement and collaboration.
- Why this job: Make a real impact in the housing sector while growing your career.
- Qualifications: Experience in housing management and strong leadership skills required.
Location: North London
Salary: £50,000 per annum
Contract Type: Fixed Term Contract (12 Months)
Working Pattern: Full Time (37.5 hours each week, Monday to Friday)
Are you ready to make a meaningful impact in the housing sector? Our client, a leading public sector organisation dedicated to providing high-quality affordable housing, is seeking a dynamic Housing Operations Manager to join their vibrant Tenancy Management team! This is a fantastic opportunity to lead exciting projects and drive service improvement within a supportive and friendly environment.
Role Overview:
In this pivotal 12-month fixed-term role, you will report directly into our client's CEO and provide focused leadership during a transformative period. Your primary responsibilities will include ensuring continuity in housing operations, enhancing KPI performance, and spearheading key projects related to tenant involvement, leasehold processes, and digital transformation.
Key Responsibilities:
- Deliver a comprehensive, customer-focused housing management service.
- Lead projects that amplify tenant involvement, ensuring their voices shape service improvements.
- Continuously identify opportunities to enhance housing management services.
- Track and achieve KPIs, striving for median/upper quartile performance.
- Manage budgets effectively and demonstrate value for money.
- Collaborate across teams to provide exemplary customer-focused services.
- Champion digital transformation initiatives to enhance efficiency and resident experience.
To thrive in this role, you will need:
- Significant experience in a similar housing management position.
- A solid understanding of social housing regulation and housing law.
- Strong leadership skills, capable of motivating teams and driving performance.
- A commitment to tenant involvement and enhancing customer experiences.
- Excellent analytical skills and a knack for data-driven decision-making.
- Proficiency in housing management systems and IT tools.
What our client offers:
- Generous Leave: 25 days holiday plus bank holidays (pro rata).
- Health Benefits: Access to a healthcare cashback scheme.
- Employee Support: Assistance programs including free counselling and legal advice.
- Work-Life Balance: Flexibility with hours and working days after probation.
- Pension Scheme: A generous pension plan to secure your future.
Why join?
At our client's organization, you will be part of a diverse and fun team committed to making a difference in the community. With a strong focus on collaborative working and continuous improvement, your contributions will be valued, and you'll have the opportunity to grow professionally.
Ready to Make a Difference?
If you are passionate about housing management and eager to lead impactful projects, we would love to hear from you.
Housing Operations Manager (12 Month FTC, North London) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Operations Manager (12 Month FTC, North London)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and its projects. Show them you’re not just another candidate; demonstrate your passion for enhancing tenant involvement and improving housing services.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and performance metrics. We want you to feel confident discussing how you can drive KPI performance and manage budgets effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Operations Manager (12 Month FTC, North London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Housing Operations Manager role. Highlight your relevant experience in housing management and any projects you've led that align with tenant involvement and service improvement.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share your passion for housing management and how your leadership skills can drive performance and enhance customer experiences.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved KPIs or led successful projects in previous roles to demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of social housing regulations and housing law. Being able to discuss these topics confidently will show that you're serious about the role and understand the sector.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to motivate others and drive performance, as this is crucial for the Housing Operations Manager position.
✨Emphasise Tenant Involvement
Think about ways you've engaged tenants in previous roles. Be ready to discuss how you can amplify their voices and improve services based on their feedback, as this is a key responsibility in the job.
✨Data-Driven Decision Making
Familiarise yourself with key performance indicators (KPIs) relevant to housing management. Be prepared to talk about how you've used data to make informed decisions and enhance service delivery in your previous roles.