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- Tasks: Support vulnerable adults in achieving independent living through expert housing management.
- Company: Not-for-profit provider dedicated to making a difference in communities.
- Benefits: Professional growth opportunities, dynamic work environment, and impactful work.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: CIH Level 3 qualification preferred; experience in housing management is essential.
- Other info: Full-time permanent role with occasional travel for training and meetings.
The predicted salary is between 28800 - 43200 £ per year.
Join the Team as a Housing Officer - South East - Kent/Essex (Permanent Position). We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team!
Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living.
Key Responsibilities:
- Tenant Support & Management: Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes.
- Lettings & Allocations: Ensure all allocations comply with housing policies and legislation. Manage tenancy terminations and ensure smooth transitions for tenants. Collaborate with support teams to check applicant suitability, particularly regarding health and safety.
- Rents & Benefits: Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. Assist staff in managing bad debts and provide expert housing advice.
- Scheme Reviews & Inspections: Conduct property visits to monitor tenant wellbeing and property conditions. Participate in care planning and liaise with healthcare professionals when necessary.
What We’re Looking For:
- Qualifications: CIH qualified Level 3 (desirable). Relevant housing management qualifications.
- Skills & Experience: Proven experience in a housing association or similar role. Strong understanding of Housing Benefit regulations and the Supported Housing sector. Excellent communication skills and a resilient, 'can-do' attitude.
Why Join Us?
- Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living.
- Professional Growth: Opportunities for training and development in housing management and related fields.
- Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter.
Additional Details:
- Contract Type: Permanent
- Working Pattern: Full Time
- Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training).
If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let’s make a difference together!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Housing Officer - South East (Perm 26) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - South East (Perm 26)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially in supporting vulnerable adults. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in housing management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference in the community.
We think you need these skills to ace Housing Officer - South East (Perm 26)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see your passion for supporting vulnerable adults shine through!
Showcase Relevant Experience: When detailing your experience, focus on roles where you've dealt with housing management or tenant support. We love seeing examples of how you've made a difference in similar settings!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and qualifications, so we can easily see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of housing regulations and the Supported Housing sector. Familiarise yourself with Housing Benefit applications and tenancy management processes, as these will likely come up during the interview.
✨Show Your Empathy
As a Housing Officer, you'll be working with vulnerable adults. Be prepared to discuss how you've handled sensitive situations in the past. Share examples that highlight your ability to communicate effectively and support tenants through challenges.
✨Demonstrate Team Spirit
Collaboration is key in this role. Think of instances where you've worked with other professionals or support teams to achieve a common goal. Highlight your teamwork skills and how they can contribute to a positive environment for tenants.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation and its approach to tenant support. This shows your genuine interest in the role and helps you understand how you can make a meaningful impact as a Housing Officer.
