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- Tasks: Support vulnerable adults in achieving independent living through expert housing management.
- Company: Not-for-profit provider dedicated to making a difference in communities.
- Benefits: Full-time permanent role with training opportunities and a collaborative work environment.
- Why this job: Make a real impact in people's lives while growing your career in housing management.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Join a compassionate team that values inclusivity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Join the Team as a Housing Officer - London/Hertfordshire (Permanent Position).
We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team!
Role Overview:
As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living.
Key Responsibilities:
- Tenant Support & Management: Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed.
- Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions.
- Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes.
- Lettings & Allocations: Ensure all allocations comply with housing policies and legislation.
- Manage tenancy terminations and ensure smooth transitions for tenants.
- Collaborate with support teams to check applicant suitability, particularly regarding health and safety.
- Rents & Benefits: Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues.
- Assist staff in managing bad debts and provide expert housing advice.
- Scheme Reviews & Inspections: Conduct property visits to monitor tenant wellbeing and property conditions.
- Participate in care planning and liaise with healthcare professionals when necessary.
What We're Looking For:
- Qualifications: CIH qualified Level 3 (desirable).
- Relevant housing management qualifications.
- Skills & Experience: Proven experience in a housing association or similar role.
- Strong understanding of Housing Benefit regulations and the Supported Housing sector.
- Excellent communication skills and a resilient, 'can-do' attitude.
Why Join Us?
- Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living.
- Professional Growth: Opportunities for training and development in housing management and related fields.
- Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter.
Additional Details:
- Contract Type: Permanent
- Working Pattern: Full Time
- Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training).
If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services.
Your future starts here - let's make a difference together!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Housing Officer - London (Perm 26) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - London (Perm 26)
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially in supporting vulnerable adults. Show them you're not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your past experiences in housing management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a difference in the community.
We think you need these skills to ace Housing Officer - London (Perm 26)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see your passion for supporting vulnerable adults shine through!
Showcase Relevant Experience: When detailing your experience, focus on roles where you've dealt with housing management or tenant support. We love seeing examples of how you've made a difference in similar settings!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your thoughts, as we appreciate clarity and professionalism in communication.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this impactful role.
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of housing regulations and the Supported Housing sector. Familiarise yourself with Housing Benefit processes, as you'll likely be asked about them. Showing that you understand the ins and outs of the role will impress the interviewers.
✨Show Empathy
As a Housing Officer, you'll be working with vulnerable adults, so it's crucial to demonstrate your ability to empathise. Prepare examples from your past experiences where you've successfully supported individuals through challenging situations. This will highlight your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to tenant support and how they measure success in their housing initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle tenancy-related issues. Think of specific situations you've encountered in previous roles and how you resolved them. This will help you articulate your thought process during the interview.
