Housing Officer

Housing Officer

Full-Time No home office possible
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At a Glance

  • Tasks: Support residents and manage housing services to create safe, pleasant communities.
  • Company: Join Adecco, a leading employment agency committed to equal opportunities.
  • Benefits: Enjoy hybrid working, competitive pay, and the chance to make a real impact.
  • Why this job: Be part of a team that enhances community living and supports vulnerable tenants.
  • Qualifications: Knowledge of housing legislation and strong communication skills are essential.
  • Other info: This is a 3-month contract with 35 hours per week, starting ASAP.

Job Description

Temporary Housing Officer\\n\\nHourly Rate: £21.80\\n Start Date: ASAP – End Date: July 2026\\n\\nWorking Pattern: Full Time in office Monday – Friday, 9:00am- 5:00pm, based in SE6. This position is working fully onsite. \\n\\n Key Responsibilities:\\n\\nCollaborate with colleagues and external partners to deliver effective patch-based services tailored to residents' needs.\\nManage tenancy issues in line with established policies and procedures.\\nConduct estate inspections and ensure all actions are reported and monitored.\\nFacilitate the swift letting of empty properties by liaising with tenants and relevant stakeholders.\\nGuide new residents through their rights and responsibilities during sign-ups.\\nAddress tenancy-related issues, including occupancy checks and enforcement actions when necessary.\\nManage a designated estate budget and contribute ideas for overall estate improvements.\\nWork intensively with residents to resolve issues related to nuisance, anti-social behaviour, and harassment in collaboration with police and other agencies.

What We Are Looking For:\\n\\nA collaborative approach to working within a team and the wider community.\\nA commitment to excellent customer service and delivering quality care.\\nExperience in a customer service, social housing environment, or similar, with a focus on performance targets.\\nUnderstanding of current social housing issues and housing management law.\\nStrong communication skills, both verbal and written, to engage with diverse audiences.\\nProficiency in Microsoft Office and management information systems.\\nAbility to work flexibly and independently while contributing to team goals.Qualifications:\\n\\nGCSE English and Maths (or equivalent) are essential. Additional Information:\\n\\nA DBS check will be required for this position.\\nCommitment to ongoing training and personal development is essential.\\nFamiliarity with health and safety legislation and a commitment to safeguarding vulnerable individuals is critical.Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.

Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\\n\\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\\n\\nBy applying for this role your details will be submitted to Adecco.

Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Housing Officer employer: Adecco

As a Housing Officer with us, you will be part of a dedicated team committed to enhancing the quality of life for residents in Ealing and Northolt. We offer a supportive work culture that values collaboration and community engagement, alongside opportunities for professional growth within a hybrid working model that promotes work-life balance. Join us to make a meaningful impact in your community while enjoying competitive pay and a fulfilling career path.
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Contact Detail:

Adecco Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer

✨Tip Number 1

Familiarise yourself with the latest housing legislation and industry standards. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and effective policy implementation.

✨Tip Number 2

Network with professionals in the housing sector, especially those who work in Ealing or Northolt. Attend local community meetings or events to build relationships and gain insights into the specific needs of the communities you'll be serving.

✨Tip Number 3

Prepare to discuss your experience in managing tenancies and supporting residents. Think of specific examples where you've successfully helped tenants sustain their homes or improved community engagement.

✨Tip Number 4

Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or a face-to-face meeting, practice articulating your thoughts effectively to engage with a diverse range of stakeholders.

We think you need these skills to ace Housing Officer

Knowledge of Housing Legislation
Communication Skills
Teamwork
Problem-Solving Skills
Customer Service Orientation
Relationship Building
Organisational Skills
Conflict Resolution
Time Management
Attention to Detail
Empathy and Understanding
Data Management
Community Engagement
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing management or related fields. Mention specific examples where you have successfully supported residents or improved community living conditions.

Showcase Communication Skills: Since good verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with diverse stakeholders, including residents and external partners.

Research Housing Legislation: Familiarise yourself with relevant housing legislation and industry standards. Mention your knowledge in your application to show that you are well-prepared to ensure compliance and effective policy implementation.

How to prepare for a job interview at Adecco

✨Know Your Housing Legislation

Familiarise yourself with relevant housing legislation and industry standards. Being able to discuss these topics confidently will demonstrate your knowledge and commitment to compliance during the interview.

✨Showcase Your Communication Skills

Prepare examples of how you've effectively communicated with various stakeholders in the past. Highlighting your verbal and written communication skills will be crucial, as you'll need to interact with residents, staff, and external partners.

✨Emphasise Teamwork Experience

Be ready to discuss your experience working as part of a team. Share specific instances where collaboration led to successful outcomes, as this role requires strong teamwork to support residents and improve community quality.

✨Demonstrate Proactive Problem-Solving

Think of examples where you've proactively addressed issues or supported vulnerable individuals. This will show your ability to take initiative and work with key partners to ensure tenants receive necessary assistance.

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