At a Glance
- Tasks: Manage residential properties and support residents while ensuring compliance and safety.
- Company: Respected provider of affordable and supported housing in East Sussex.
- Benefits: Competitive salary, supportive team, and long-term career development opportunities.
- Other info: Join a values-led organisation with genuine autonomy in your work.
- Why this job: Make a positive impact in local communities while enjoying a varied and rewarding role.
- Qualifications: Experience in housing management and strong communication skills required.
Adecco are delighted to be partnering with a respected provider of affordable and supported housing to recruit a Housing & Compliance Officer. This is an excellent opportunity for an experienced housing professional who is looking for a varied role combining housing management, resident engagement, tenancy sustainment, property compliance and contractor liaison. Working across a small housing portfolio, you'll play a key role in ensuring residents receive a high-quality service while helping to maintain safe, compliant and well managed homes.
Key Responsibilities
- Manage a portfolio of residential properties and support residents throughout their tenancy.
- Conduct tenancy visits, welfare checks and property inspections.
- Respond to tenancy related matters including arrears, anti-social behaviour and tenancy breaches.
- Coordinate repairs and maintenance works, working closely with contractors and residents.
- Support compliance programmes across areas including gas, electrical, fire and water safety.
- Assist with damp and mould cases, ensuring timely resolutions and accurate record keeping.
- Monitor contractor performance and ensure works are completed to the required standards.
- Build positive relationships with residents, internal stakeholders and external partners.
- Maintain accurate records, reports and compliance documentation.
- Promote excellent customer service and resident engagement across all areas of service delivery.
About You
- Experience within a social housing, housing association, local authority or regulated housing environment.
- A strong background in housing management and tenancy services.
- Exposure to property compliance, health & safety, building safety or asset management workstreams.
- Experience managing rent arrears, tenancy sustainment and resident-facing casework.
- Excellent stakeholder engagement and communication skills.
- Strong organisational skills and the ability to manage a varied workload.
- CIH Level 3 qualification (or equivalent experience) desirable.
- Full UK driving licence and access to a vehicle.
What's on Offer
- Competitive salary.
- Opportunity to join a values led organisation making a positive impact within local communities.
- Varied and rewarding role with genuine autonomy.
- Supportive and collaborative team environment.
- Long-term career development opportunities.
To find out more or express interest in this position, please apply today or contact Amy Travis at Adecco for a confidential discussion.
Housing Compliance Officer employer: Adecco
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