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- Tasks: Help prevent homelessness by advising on housing and welfare benefits.
- Company: Join Adecco, a leading recruitment agency dedicated to making a difference.
- Benefits: Enjoy a full-time role with competitive pay and potential for extensions.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Degree or relevant experience in customer service required.
- Other info: Work Monday to Friday, 36 hours a week in a supportive environment.
The predicted salary is between 40000 - 60000 £ per year.
Adecco are recruiting for several Homeless Intervention and Prevention Officers to join a South-London local authority. The successful candidates will provide bespoke homeless prevention and intervention services, advising on housing issues and welfare benefits, assessing support needs, and collaborating with internal and external services to alleviate homelessness and offer sustainable housing solutions.
Key Responsibilities:
- Early Intervention & Prevention: First point of contact for housing needs, providing initial advice and suitable housing options. Respond to referrals and work with various agencies to prevent homelessness.
- Developing Pathways: Create Personal Housing Plans (PHPs) and collaborate with agencies to sustain tenancies or find new housing. Assess support needs and make referrals to homeless support services.
- Assessment & Decision Making: Conduct statutory assessments of homelessness, issue notification letters, and make recommendations regarding temporary accommodation.
- Confidentiality & Data Protection: Maintain customer records and comply with data protection regulations.
Key Contacts:
- External: Local Authorities, advice agencies, solicitors, lettings agencies, police, probation services, primary care trust, registered social landlords, MPs, councillors, crisis services, rough sleepers outreach service, substance use service.
- Internal: Adult Social Care & Health, Children, Families & Education, Housing, Housing Benefit service, Sustainable Communities, Regeneration and Economic Recovery.
Essential Knowledge:
- Legislation related to homelessness and housing (Housing Act 1996, Homelessness Act 2002, Localism Act 2011, Homelessness Reduction Act 2017, etc.)
- Welfare benefits system and its application.
Essential Skills:
- Effective workload management and prioritization.
- Proactive and creative problem-solving.
- Analytical thinking and decision-making.
- Ability to work under pressure and with challenging behaviour.
- Strong communication skills.
- Proficiency in MS Office and internet-based technologies.
Essential Experience:
- Degree level education or significant experience in a customer-driven service.
- Knowledge of housing case law and homelessness prevention.
- Experience in a target-driven, pressured work environment.
- Experience managing complex situations and challenging behaviour.
Homeless Intervention & Prevention Officers employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Intervention & Prevention Officers
✨Tip Number 1
Familiarise yourself with the key legislation related to homelessness and housing, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the field of homelessness intervention and prevention. Attend local events or join online forums where you can connect with others who work in this area. Building relationships can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle challenging scenarios related to homelessness. Reflect on your past experiences and be ready to discuss specific examples that showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research the local authority you are applying to. Understand their specific challenges and initiatives regarding homelessness. Tailoring your approach to align with their goals can set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace Homeless Intervention & Prevention Officers
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Homeless Intervention and Prevention Officer. Familiarise yourself with the key tasks such as providing advice on housing issues and collaborating with various agencies.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise any previous work in customer service, housing, or social care, and showcase your skills in problem-solving and communication.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are passionate about preventing homelessness. Mention specific examples from your past experiences that demonstrate your ability to handle challenging situations and work under pressure.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Adecco
✨Know Your Legislation
Familiarise yourself with key legislation related to homelessness and housing, such as the Housing Act 1996 and the Homelessness Reduction Act 2017. Being able to discuss these laws confidently will demonstrate your understanding of the role and its responsibilities.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've effectively managed complex situations or challenging behaviour in previous roles. Highlight your proactive and creative problem-solving abilities, as these are crucial for a Homeless Intervention and Prevention Officer.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing sensitive topics like homelessness. This will help you convey empathy and professionalism during the interview.
✨Demonstrate Team Collaboration
Be ready to discuss your experience working with various agencies and internal teams. Emphasise your ability to collaborate effectively to achieve common goals, as this is vital for developing pathways and creating Personal Housing Plans.
