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- Tasks: Help prevent homelessness by providing housing advice and support to clients.
- Company: Join Adecco, a leading employment agency dedicated to making a difference in the community.
- Benefits: Enjoy hybrid working, competitive pay, and provided IT equipment.
- Why this job: Make a real impact in people's lives while gaining valuable experience in the public sector.
- Qualifications: No specific qualifications required; just a passion for helping others and problem-solving skills.
- Other info: Temporary role with potential extension; full-time hours with a duty rota.
The predicted salary is between 43000 - 60000 £ per year.
Adecco are currently recruiting for a Homeless Intervention and Prevention Officer on behalf of our Public Sector client.
- Public Sector – Local Authority
- Full Time – Monday to Friday, 36 hours per week
- Temporary Role – current end date is 27/05/2025 however the role is likely to be extended past this date
- Hybrid Working – 2 to 3 days per week in office. These in office days will include being on a duty rota.
- £20.70 per hour PAYE / £26.90 per hour Umbrella
- ASAP start
- IT equipment provided
Duties
- Provide comprehensive housing information and advice service on housing options, occupation rights and obligations, mortgage default, and any other causes of homelessness, preventing homelessness whenever possible.
- Prevent homelessness and identify other housing solutions including negotiating with landlords to find solutions to impending homelessness such as the reduction in rent, making use of Discretionary HP to cover rent arrears.
- Identify barriers for clients being able to help themselves such as job/training opportunities. Find solutions to these problems and work with the customer to overcome these obstacles. This will include producing individual action plans for customers to follow and referring to floating support services where appropriate.
- Help the customer to make difficult decisions about their future housing including moving to areas with greater supply, which may be out of London, by providing high quality advice and information.
- Inform and advise clients on landlord/tenant issues, including identifying households needing to be referred to the Tenancy Relations service because of illegal eviction or harassment, or any other landlord/tenant offence, carrying out home visits when required.
- Coordinate actions from clients’ Personalised Housing Plans.
- Receive and process referrals for supported housing from other key voluntary sector partners.
- Lead the duty function, dealing with referrals from a range of partners and maintaining a waiting list for discretionary placements of clients referred by the rough sleepers.
- Take a lead on the housing-related support needs assessment and placement of homeless people with support needs where a Relief duty has been accepted.
- Balance any risk issues identified in the assessment against supported housing providers’ ability to mitigate these risks.
- Operate a waiting list and implement the prioritisation system for access to supported housing services.
- Work to agreed protocols informing the manager if providers or referring agents do not follow these.
- Advise applicants, providers, and referral agents about the assessment process, ensuring realistic expectations.
- Provide clients with detailed information about the services appropriate to their needs.
- Manage expectations by being clear about limited options available.
- Where a choice is available, offer clients the opportunity to make an informed decision about which service to use.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
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Homeless Intervention & Prevention Officer employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Intervention & Prevention Officer
✨Tip Number 1
Familiarize yourself with local housing laws and regulations. Understanding the legal framework surrounding homelessness and tenant rights will give you an edge in discussions with clients and landlords.
✨Tip Number 2
Network with local organizations and charities that focus on homelessness prevention. Building relationships with these groups can provide you with valuable resources and referral options for your clients.
✨Tip Number 3
Stay updated on available housing programs and financial assistance options. Knowledge of current funding and support services can help you offer practical solutions to clients facing homelessness.
✨Tip Number 4
Practice your communication skills, especially in delivering difficult news. Being able to convey information clearly and compassionately is crucial when helping clients navigate their housing challenges.
We think you need these skills to ace Homeless Intervention & Prevention Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Homeless Intervention and Prevention Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing support, social work, or related fields. Use specific examples that demonstrate your ability to prevent homelessness and provide effective housing advice.
Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as negotiation, problem-solving, and communication. Provide examples of how you've successfully used these skills in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the role. Mention your understanding of the challenges faced by clients and how you can contribute to finding solutions, aligning your values with those of the organization.
How to prepare for a job interview at Adecco
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Homeless Intervention and Prevention Officer. Familiarize yourself with housing options, tenant rights, and the various causes of homelessness. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Show Empathy and Problem-Solving Skills
During the interview, highlight your ability to empathize with clients facing housing issues. Share examples of how you've helped individuals overcome obstacles in the past, showcasing your problem-solving skills and your dedication to finding solutions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your decision-making and crisis management skills. Practice responding to hypothetical situations related to homelessness and housing support, focusing on how you would balance client needs with available resources.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the organization and its approach to homelessness prevention. This shows your genuine interest in the role and helps you gauge if the organization aligns with your values and career goals.
