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- Tasks: Manage customer orders and resolve issues efficiently while enhancing service delivery.
- Company: Leading global company in Hereford with a focus on customer experience.
- Benefits: Permanent full-time role with continuous learning and professional development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and technical proficiency in SAP required.
- Other info: Collaborate with internal teams to manage inventory effectively.
The predicted salary is between 30000 - 50000 £ per year.
A leading global company in Hereford is seeking a passionate Customer Service Specialist to manage customer orders and resolve issues efficiently. The role requires strong communication skills and technical proficiency in SAP. You will enhance service delivery through performance reviews and collaborate with internal teams to manage inventory effectively. This permanent full-time position offers a dynamic work environment focused on continuous learning and professional development.
Global Customer Experience & Order Specialist in Hereford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Experience & Order Specialist in Hereford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order management. We can role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SAP, make sure to highlight that in conversations. We want to demonstrate how we can hit the ground running in this role.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the position. Let’s make it count!
We think you need these skills to ace Global Customer Experience & Order Specialist in Hereford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and resolving their issues efficiently.
Highlight Relevant Skills: Make sure to emphasise your strong communication skills and any technical proficiency you have, especially with SAP. We’re looking for someone who can hit the ground running, so showcase your experience in these areas!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention how your past experiences align with the responsibilities of managing customer orders and collaborating with teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Adecco
✨Know Your SAP Inside Out
Since the role requires technical proficiency in SAP, make sure you brush up on your knowledge of the software. Familiarise yourself with common functionalities and how they relate to customer order management. Being able to discuss specific examples of how you've used SAP in previous roles will definitely impress.
✨Showcase Your Communication Skills
As a Customer Service Specialist, strong communication is key. Prepare to demonstrate your ability to handle customer queries effectively. Think of scenarios where you resolved issues or improved service delivery through clear communication. Practising these examples will help you articulate your experience confidently.
✨Emphasise Team Collaboration
This role involves working closely with internal teams, so be ready to discuss your experience in collaborative environments. Share examples of how you've worked with others to manage inventory or resolve customer issues. Highlighting your teamwork skills will show that you're a great fit for their dynamic work environment.
✨Prepare for Performance Review Discussions
Since enhancing service delivery through performance reviews is part of the job, think about how you've contributed to performance improvements in past roles. Be prepared to discuss metrics or feedback you've received and how you've used that information to drive better results. This shows your commitment to continuous learning and development.
