At a Glance
- Tasks: Manage customer orders and provide exceptional support in a fast-paced environment.
- Company: Join a leading global company with a collaborative culture.
- Benefits: Permanent role, supportive team, and opportunities for professional growth.
- Why this job: Make a real impact by enhancing customer experiences and driving improvements.
- Qualifications: Experience in customer service, preferably in manufacturing, and proficiency in SAP.
- Other info: Dynamic work environment that values your contributions and fosters continuous learning.
The predicted salary is between 28800 - 43200 £ per year.
Join a global leader and make a real impact! We are looking for a Customer Service Specialist who is passionate about delivering exceptional service and building strong relationships. In this role, you will be the key link between our client’s customers and the business, ensuring smooth order management and outstanding support.
What’s in it for you?
- Permanent role with a leading global company
- Collaborative, supportive team environment
- Dynamic Environment: Work in a fast-paced, high-pressure setting that fosters growth and continuous learning
- Supportive Team: Be part of a dedicated team that values your contributions and encourages professional development
What you’ll do:
- Manage orders from placement all the way through to delivery
- Communicate with customers and internal teams
- Resolve issues quickly and efficiently
- Drive continuous improvement in customer service
- Prepare and lead regular performance reviews with customers to enhance service delivery
- Acknowledge and address customer complaints promptly, ensuring effective feedback loops
- Inventory Management: Collaborate with various internal functions to manage customer finished goods levels and aged inventory
What we’re looking for:
- Experience in a customer service role, preferably within the manufacturing sector
- Technical Skills: Proficiency in SAP
Customer Service Specialist in Hereford employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist in Hereford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service Specialist role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews! Research common customer service scenarios and think about how you would handle them. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve got experience with SAP or any other relevant tools, make sure to highlight that during your conversations. It’s all about demonstrating how you can add value to the team.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team, and applying directly can give you a better chance of standing out from the crowd.
We think you need these skills to ace Customer Service Specialist in Hereford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Service Specialist role. Highlight your experience in customer service, especially if it's in manufacturing, and showcase any relevant skills like SAP proficiency.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional service and building relationships. Share specific examples of how you've resolved issues or improved customer satisfaction in the past.
Showcase Your Communication Skills: As a Customer Service Specialist, communication is key. In your application, demonstrate your ability to communicate effectively with both customers and internal teams. Use clear and concise language to show you can handle the fast-paced environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Adecco
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about situations where you resolved issues or improved processes. This will demonstrate your ability to handle the responsibilities of a Customer Service Specialist.
✨Practice Common Interview Questions
Anticipate questions related to order management, handling complaints, and working under pressure. Practising your responses will help you feel more confident and articulate during the interview. Don’t forget to prepare questions to ask them too!
✨Highlight Your Technical Proficiency
Since proficiency in SAP is mentioned in the job description, be ready to discuss your experience with it. If you have any relevant certifications or training, make sure to bring those up. Showing that you’re technically savvy can set you apart from other candidates.