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- Tasks: Lead a team to create unforgettable guest experiences and manage concierge operations.
- Company: Join a vibrant hospitality team that values your contributions.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and career advancement opportunities.
- Why this job: Be at the heart of guest services and make every stay memorable.
- Qualifications: Experience in concierge or guest service, excellent communication, and problem-solving skills.
- Other info: Dynamic work environment with no two days the same!
The predicted salary is between 28000 - 36000 £ per year.
Location: SE1
Salary: 32k
Shift Pattern: 4 on 4 off 7 am till 7 pm
Contract: Full-time, Permanent
Are you an experienced concierge professional with a passion for exceptional guest service? We are seeking an outstanding Head Concierge to lead our concierge team and deliver seamless, memorable experiences for every guest.
Responsibilities:
- Leading and mentoring a dedicated team of concierge professionals.
- Crafting personalized guest experiences that exceed expectations.
- Managing concierge operations, from booking transport to securing reservations.
- Building strong relationships with local vendors and service providers.
- Handling guest inquiries with warmth and efficiency, ensuring satisfaction.
- Maintaining an organized and welcoming concierge desk.
- Implementing innovative ideas to enhance guest services.
- Collaborating with other departments to ensure seamless service delivery.
Who You Are:
- A natural leader with previous experience in a concierge or guest service role.
- Enthusiastic and engaging, with a flair for exceptional service.
- Excellent communicator with a professional demeanor.
- Problem-solver who thrives under pressure and can think on your feet.
- Knowledgeable about the local area, attractions, and events.
- Proficient in concierge management software and Microsoft Office Suite.
Why Join Us?
- Be part of a supportive and enthusiastic team that values your contributions!
- Enjoy a competitive salary with a comprehensive benefits package.
- Opportunities for professional development and career advancement.
- Work in a vibrant and engaging environment where no two days are the same!
Ready to take your career to the next level as our Head Concierge? We want to hear from you! Apply today and help us create unforgettable experiences for our guests.
Head Concierge employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Head Concierge role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for guest service shine through. Remember, they’re looking for someone who can lead a team and create memorable experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission and be ready to share specific examples of how you've gone above and beyond for guests in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Head Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for guest service shine through! We want to see how much you love creating memorable experiences for guests, so share specific examples of your past successes.
Tailor Your CV: Make sure your CV is tailored to the Head Concierge role. Highlight your leadership experience and any relevant skills that match the job description. We’re looking for someone who can lead a team and manage operations smoothly!
Be Personable: In your cover letter, adopt a friendly tone that reflects your personality. We value excellent communication, so don’t hesitate to show us your engaging side while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, brush up on your knowledge of the local area, attractions, and events. Being able to discuss these confidently will show that you're not just a leader but also a knowledgeable resource for guests.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you mentored others or improved guest services. This will demonstrate your capability as a Head Concierge.
✨Practice Problem-Solving Scenarios
Anticipate questions about handling difficult guest situations or operational challenges. Practising your responses will help you think on your feet during the interview, showcasing your problem-solving skills.
✨Engage with Enthusiasm
Your passion for exceptional service should shine through. Be enthusiastic about the role and the company, and don’t hesitate to share your ideas for enhancing guest experiences. This will make you memorable!
