At a Glance
- Tasks: Provide first-class customer service and ensure passenger safety at the station.
- Company: Dynamic transport company offering flexible work opportunities.
- Benefits: Weekly pay, holiday benefits, paid breaks, and free travel on client lines.
- Other info: Flexible shifts managed through an app, with training provided.
- Why this job: Be the face of our service and make a real difference in passengers' journeys.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27800 - 27800 € per year.
Would you like a flexible work pattern to suit your needs? You will be able to choose your own shifts through setting your work availability on our scheduling tool, managed through an app downloaded to your smartphone. We offer weekly pay and benefits such as holiday and paid breaks. Full online and classroom-based training will be provided.
Our Customer Service Assistants will provide a first-class service to our passengers whilst ensuring their safety at all times. They will pro-actively seek to help customers through clear communication to pass through the station whilst effectively managing the Automatic Gates. You will often be the first person and the last person our customers meet on their journey; therefore, your role as gate line assistant is vital in upholding the safety and service to all customers.
You may be required at times to undertake roles such as bus replacement, crowd control, and ticket checking. You will receive an ID badge that will enable you to travel on-board the clients' lines free of charge, to and from shift. Your ID badge and free travel ensure that you can travel around the network and work at multiple stations within the region, which has a positive aspect as it will open you up to more shift opportunities.
- Pay: £13.45
- Hours: Varied and flexible Monday - Sunday, 6am is the earliest start and midnight is the latest finish.
- Duration: ASAP - On-going contract
Customer Service Gateline Assistant in Hampshire employer: Adecco
Join a dynamic team as a Customer Service Gateline Assistant, where flexibility meets opportunity. With the ability to choose your own shifts via our user-friendly app, you can balance work with your personal life while enjoying weekly pay, holiday benefits, and comprehensive training. Our supportive work culture prioritises safety and customer service, making you an essential part of our passengers' journeys, all while offering unique perks like free travel across the network.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Gateline Assistant in Hampshire
✨Tip Number 1
Make sure to showcase your communication skills during interviews. As a Customer Service Gateline Assistant, you'll be the face of the company, so let your personality shine through and demonstrate how you can provide that first-class service.
✨Tip Number 2
Familiarise yourself with the scheduling tool before your interview. Being able to discuss how you'd manage your availability shows you're proactive and ready to jump in with both feet!
✨Tip Number 3
Don’t forget to highlight any previous experience in customer service or safety roles. Even if it’s not directly related, showing that you understand the importance of safety and customer satisfaction will set you apart.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who are enthusiastic about joining us, and applying directly shows you're serious about the opportunity.
We think you need these skills to ace Customer Service Gateline Assistant in Hampshire
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Service Gateline Assistant role. Highlight any relevant experience you have in customer service or safety roles. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you access to all the latest updates and opportunities with us.
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Make sure you understand what a Customer Service Gateline Assistant does. Familiarise yourself with the responsibilities mentioned in the job description, like managing automatic gates and providing first-class service. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since clear communication is key in this role, prepare examples of how you've effectively communicated in past jobs or situations. Think about times when you helped customers or resolved issues, as these stories will demonstrate your ability to connect with passengers.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, like crowd control or ticket checking. Practice answering these types of questions by thinking through potential scenarios and how you would respond. This will show that you're proactive and ready for anything that comes your way.
✨Emphasise Flexibility and Availability
Highlight your willingness to work varied shifts and adapt to the scheduling tool. Since the role offers flexible hours, make it clear that you're open to working different times, which will make you a more attractive candidate for the position.
