At a Glance
- Tasks: Provide essential support in licensing and community services while collaborating with various stakeholders.
- Company: Join a dynamic team at Broad Lane Council Offices, dedicated to community impact.
- Benefits: Enjoy a competitive hourly rate, flexible working environment, and opportunities for professional growth.
- Other info: Inclusive recruitment process, supportive environment, and opportunities for career advancement.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Administrative or technical experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 13 - 14 £ per hour.
Position: Licensing Support Officer
Contract Type: Temporary
Hourly Rate: 13.47
Location: Broad Lane Council Offices Yate
About the Role
As a Licensing Support Officer, you will play a crucial role in the Environment and Community Services Department. Under the guidance of the Technical Support Team Leader, you will deliver efficient and responsive support to various sections, including Strategic Planning, Safe Strong Communities, and Street Care. Your work will directly contribute to the delivery of essential public services.
Key Responsibilities
- Provide high-quality technical support and respond to service requests, queries, and complaints.
- Collaborate with internal and external stakeholders, including local councillors, businesses, and the public.
- Process service requests and applications, ensuring compliance with Council policy and relevant legislation.
- Maintain budgetary records and prepare official orders while providing accurate financial information to Service Managers.
- Assist in the democratic decision-making process by supporting report preparation and committee resolutions.
Who You Are
- Prioritize and manage a diverse workload effectively.
- Communicate clearly and provide technical advice to customers.
- Demonstrate strong interpersonal skills, especially in potentially challenging situations.
- Work collaboratively within a team and support less experienced staff.
Qualifications
- Relevant administrative and/or technical experience in a similar role.
- Minimum of five GCSEs at grade C or above, including Maths and English (or equivalent).
- NVQ Level 3 or equivalent experience is desirable.
- Proficiency in Microsoft Office and other relevant software applications.
Why Join Us
- Be part of a dynamic and supportive team that values collaboration and innovation.
- Gain invaluable experience in a role that impacts the community positively.
- Enjoy a flexible working environment that encourages professional growth.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Licensing Support Officer in Gloucester employer: Adecco
Join Adecco as a Licensing Support Officer in Yate, where you will be part of a dynamic team dedicated to delivering essential public services. Enjoy a flexible working environment that fosters professional growth and collaboration, while making a positive impact on the community. With a commitment to inclusivity and support for all employees, Adecco is an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Licensing Support Officer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to the Licensing Support Officer role. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and community services. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed diverse workloads or resolved challenging situations in previous roles. This will help you stand out as a candidate who can thrive in the dynamic environment of the council.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Licensing Support Officer in Gloucester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Licensing Support Officer role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the position.
Showcase Your Interpersonal Skills:Since this role involves collaboration with various stakeholders, it’s important to demonstrate your strong interpersonal skills. Share examples of how you've effectively communicated or resolved issues in past roles – we love to see that teamwork spirit!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the Licensing Support Officer position. Let’s get started!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Licensing Support Officer. Familiarise yourself with the key tasks mentioned in the job description, like processing service requests and collaborating with stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially those involving customer queries or complaints. Think of examples from your past experiences where you've successfully managed similar challenges. This will showcase your problem-solving skills and ability to communicate effectively under pressure.
✨Showcase Your Team Spirit
Since the role involves working collaboratively within a team, be ready to discuss your experience in teamwork. Share examples of how you've supported colleagues or contributed to group projects. Highlighting your interpersonal skills will resonate well with the interviewers, as they value collaboration.
✨Demonstrate Your Technical Skills
As a Licensing Support Officer, you'll need to be proficient in Microsoft Office and other relevant software. Be prepared to discuss your technical skills and how you've used them in previous roles. If possible, bring along examples of your work or mention specific projects where your technical abilities made a difference.
