Education ICT Helpdesk Technician – Remote & On-Site Support in Gloucester

Education ICT Helpdesk Technician – Remote & On-Site Support in Gloucester

Gloucester Temporary 25000 - 30000 £ / year (est.) No working from home possible
Adecco

At a Glance

  • Tasks: Provide first-line ICT support for education customers, both remotely and on-site.
  • Company: South Gloucestershire Council, dedicated to supporting schools and learners.
  • Benefits: Competitive hourly rate and opportunities to develop ICT skills.
  • Why this job: Make a difference in education while enhancing your tech skills in a dynamic environment.
  • Qualifications: Basic ICT knowledge and a passion for helping others.

The predicted salary is between 25000 - 30000 £ per year.

South Gloucestershire Council is seeking an ICT Helpdesk Technician in Yate to provide first-line support for education customers.

You will handle remote inquiries, help users with Windows and M365, and work in a busy, customer-facing environment.

This temporary full-time role offers a competitive hourly rate, on-site in Yate, and opportunities to develop your ICT and service desk skills while supporting schools and learners.

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Education ICT Helpdesk Technician – Remote & On-Site Support in Gloucester employer: Adecco

Adecco is an excellent employer, offering a supportive work culture that values flexibility and work-life balance, particularly for the Seasonal DBS Cleaner role in Chelmsford. Employees benefit from a competitive pension scheme and various incentives, alongside opportunities for personal growth and development within a dynamic team environment, making it a rewarding place to contribute to the cleanliness of educational settings.

Adecco

Contact Details:

Adecco Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Education ICT Helpdesk Technician – Remote & On-Site Support in Gloucester

Get Involved in Local Edu-Tech Meetups

Dive into some local edu-tech meetups or webinars related to digital learning. These gatherings are prime spots to connect with professionals in the field, and you might just bump into someone from Adecco looking for temporary support like a Education ICT Helpdesk Technician – Remote & On-Site Support. Plus, you’ll get to see what’s trending in education tech!

Volunteer for Online Educational Events

Look for opportunities to volunteer at online events or workshops—these can help you gain experience and get your name out there. Your contributions may catch the eye of companies like Adecco when they’re on the lookout for talented folks for temporary roles in digital learning.

Leverage Social Media Groups

Join social media groups focused on digital education, like Facebook or LinkedIn groups. These communities often share job postings for temporary roles and can help us connect with current members at Adecco who can potentially put in a good word for you.

Make Your Passion for Teaching Visible

Consider creating content that showcases your knowledge of digital learning—maybe a blog or a series of helpful videos. This not only builds your portfolio but establishes your credibility in the field. Plus, you never know who from Adecco might stumble upon your work while looking for a Education ICT Helpdesk Technician – Remote & On-Site Support!

We think you need these skills to ace Education ICT Helpdesk Technician – Remote & On-Site Support in Gloucester

First-Line Support
Remote Support
Windows
M365
Customer Service Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at Adecco.

Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.

Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.

Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at Adecco. This hands-on evidence can speak volumes about your creative capabilities!

How to prepare for a job interview at Adecco

Show Off Your Creativity in Digital Learning

When preparing for your interview with Adecco, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.

Know Your EdTech Tools

Get familiar with the latest in educational technology tools that are popular in the digital-learning field, like learning management systems and online assessment platforms. Being able to chat fluently about tools such as Moodle or Google Classroom during your interview could give you a real edge and show that you're ready to hit the ground running.

Flexibility is Key for Temporary Roles

Since this role with Adecco is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.

Demonstrate Passion for Lifelong Learning

In the digital learning space, showing a passion for education and personal development can really set you apart. Be prepared to chat about how you stay current with trends in digital education and any extra courses or resources you’ve explored. It’ll highlight your motivation and potential value to Adecco as they seek to innovate in their teaching approaches.