At a Glance
- Tasks: Coordinate customer enquiries, manage orders, and build strong relationships.
- Company: Join a dynamic team in a fast-paced environment.
- Benefits: Competitive salary, ongoing training, and career progression.
- Other info: Supportive team culture with opportunities for personal growth.
- Why this job: Enhance your customer service skills while making a real impact.
- Qualifications: Experience in customer service or administration with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for an organised and commercially minded individual to join a busy and growing team in a fast-paced coordination role.
This position is ideal for someone who enjoys customer service, building strong working relationships, and ensuring orders are delivered efficiently from enquiry through to completion.
Working closely with customers and suppliers, you'll play a key role in all coordinating requirements.
Key Responsibilities
Manage enquiries and requests from customer accounts.
Process orders and quotations Build and maintain strong relationships with customers Liaise with multiple stakeholders to ensure deadlines and service expectations are met.
Monitor ongoing project adhoc basis Resolve issues efficiently and escalate where appropriate.
Support account performance through accurate reporting and administration.
Identify opportunities to enhance customer experience.
Ensure all records and systems are maintained accurately.
About You
We're looking for someone who can demonstrate
Experience in sales support, account coordination, administration or customer account management.
Strong communication and relationship-building skills.
Excellent organisational and time-management abilities.
Confidence managing multiple priorities and deadlines.
A proactive and solutions-focused approach.
Good commercial awareness and attention to detail.
Strong IT skills, including Microsoft Office.
What's on Offer
Competitive salary package.
Ongoing training and development.
Structured career progression opportunities.
Supportive and collaborative team environment.
Comprehensive benefits package.
If you're looking for a varied coordination role where you can develop your commercial and customer relationship skills, we'd love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Customer Service Coordinator in Glasgow employer: Adecco
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