Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist business banking customers with inquiries and provide top-notch service.
- Company: Leading recruitment firm in Glasgow with a focus on growth and training.
- Benefits: Hybrid working options, flexible benefits, and supportive training.
- Why this job: Join a dynamic team and grow your career in customer service.
- Qualifications: Strong communication skills and ability to handle high call volumes.
- Other info: Excellent opportunity for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment firm in Glasgow is seeking a Customer Advisor to assist business banking customers with their inquiries. This role involves handling customer queries with empathy and professionalism while adhering to high service standards.
Candidates should have strong communication skills and the ability to manage a high volume of calls. The position offers hybrid working options after initial on-site training and includes flexible benefits tailored to individual lifestyles. This is an excellent opportunity for growth in a supportive environment.
Customer Service Advisor - Hybrid, Growth & Training in Glasgow employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Hybrid, Growth & Training in Glasgow
✨Tip Number 1
Practice your communication skills! Since the role involves handling customer queries, we recommend role-playing common scenarios with a friend or family member. This will help you respond with empathy and professionalism during the actual interview.
✨Tip Number 2
Research the company! Knowing about the recruitment firm and its values can give you an edge. We suggest checking out their website and social media to understand their culture and what they look for in a Customer Service Advisor.
✨Tip Number 3
Prepare for high-volume call scenarios! Think about how you would manage multiple inquiries while maintaining service standards. We can help you brainstorm strategies to showcase your ability to handle pressure during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow in a supportive environment like this one.
We think you need these skills to ace Customer Service Advisor - Hybrid, Growth & Training in Glasgow
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to handle customer queries with empathy. Share examples of how you've helped customers in the past, as this will resonate with us and show that you understand the importance of great service.
Communicate Clearly: Strong communication skills are key for this role. Keep your application clear and concise, using straightforward language. We want to see that you can express yourself well, so don’t hesitate to showcase your writing skills!
Highlight Your Flexibility: Since this position offers hybrid working options, mention your adaptability and willingness to embrace different working environments. Let us know how you manage your time effectively, especially when handling a high volume of calls.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Adecco
✨Know the Company
Before your interview, take some time to research the recruitment firm. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your past experiences where you effectively handled customer queries or resolved conflicts. Practising clear and concise responses will also help you shine during the interview.
✨Demonstrate Empathy
Empathy is crucial in customer service roles. Think of situations where you went above and beyond for a customer. Be ready to share these stories, as they will illustrate your ability to connect with customers and handle inquiries with care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customer situations. Practice your responses to common scenarios, focusing on your problem-solving skills and how you maintain professionalism under pressure.
