At a Glance
- Tasks: Support business banking customers with admin tasks and exceptional service.
- Company: Join a leading financial services firm voted UK's best bank in 2026!
- Benefits: Earn £16.00 per hour, enjoy hybrid working, and receive full training.
- Other info: Diverse backgrounds welcome; excellent career growth opportunities await!
- Why this job: Gain valuable experience in customer service and administration while making a real impact.
- Qualifications: Passion for customer service and strong communication skills are essential.
Exciting Opportunity: Our client, a leading name in the financial services sector, is seeking a dedicated Business Advisor for a 6-month contract within their Business Fulfilment Team. This role presents a fantastic opportunity to gain valuable customer service and administration experience!
Role Overview: As a Business Advisor, you will be instrumental in supporting business banking customers, balancing your time between administrative tasks and customer service. This dynamic role will allow you to develop essential skills in a fast-paced and supportive environment.
Key Responsibilities:
- Manage a variety of administrative activities supporting business banking customers.
- Take ownership of customer requests from initial inquiry through to resolution.
- Communicate directly with business customers via telephone, resolving queries and providing updates.
- Handle both inbound and outbound customer contacts, delivering a professional and personalised service.
- Process account maintenance requests and manage inquiries across multiple channels (telephone, email, letters, and referrals).
- Collaborate with internal teams to ensure efficient resolution of customer requests.
- Maintain accurate customer records while adhering to data quality standards.
- Work across various business banking processes, enhancing your knowledge throughout the customer journey.
- Ensure compliance with internal policies, FCA regulations, and quality standards.
About You:
If you have a passion for customer service, organisational skills, and a confident communication style, this opportunity is perfect for you!
The ideal candidate will have:
- Previous experience in administration or customer service.
- A proactive attitude and enthusiasm for helping others.
- The ability to manage multiple tasks in a fast-paced environment.
- Strong written and verbal communication skills.
- Excellent attention to detail and time management capabilities.
- A willingness to learn new systems and processes.
While previous experience in financial services is beneficial, it's not a requirement. Candidates from diverse backgrounds-including administration, retail, hospitality, and contact centres-are encouraged to apply!
What's in it for You?
- Competitive hourly rate of £16.00.
- 35 hours per week, Monday to Friday (9am to 5pm).
- Hybrid working model post-training, allowing flexibility to work from home 60% of the time!
- Full training and support from experienced leaders and colleagues to help you succeed.
Training: During the initial training period, you will be required to work onsite in Glasgow Monday to Friday, 9am to 5pm for up to 4 weeks. You must pass a credit check, DBS and 3 years employment referencing.
If you are ready to take the next step in your career and make a positive impact in the world of business banking, this role could be your perfect fit! Apply Today!
Embrace the opportunity to enhance your skills and contribute to delivering exceptional customer experiences. Your future starts here!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Business Advisor in Glasgow employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Business Advisor in Glasgow
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Adecco. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Advisor in Glasgow
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Adecco.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Adecco's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Adecco
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Adecco.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Adecco will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Adecco employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
