At a Glance
- Tasks: Support passengers, check tickets, and ensure a safe station environment.
- Company: Join the team at Cheltenham Station, a hub of activity.
- Benefits: Earn £13.45 per hour, increasing to £15.26 after 12 shifts.
- Other info: Flexible 0-hour contract with opportunities to grow your experience.
- Why this job: Be part of a friendly team and make travel easier for everyone.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 13.45 - 13.45 £ per hour.
Location: Cheltenham Station
Pay Rate: £13.45 per hour
Pay Increase: £15.26 per hour after 12 submitted timesheets
Typical Shifts: 06:15 - 13:15
Contract Type: 0-Hour Contract
We are currently recruiting for Gateline Assistants to join our team at Cheltenham Station. This is a customer-focused role where you will be supporting passengers, assisting with ticket checks, and helping to ensure the safe and efficient operation of the station.
Key Responsibilities
- Assisting passengers entering and exiting the station
- Providing excellent customer service and travel information
- Checking and validating tickets where required
- Managing passenger flow during busy periods
- Maintaining a safe and welcoming station environment
- Reporting incidents and issues in line with procedures
What We're Looking For
- Strong communication and customer service skills
- A friendly, approachable, and professional manner
- Reliability and punctuality
- Ability to work independently and as part of a team
- Previous customer service experience is advantageous but not essential
About the Contract
This role is offered on a 0-hour contract.
We think you need these skills to ace Gateline Assistant
Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Customer Service
Time Management
