At a Glance
- Tasks: Ensure safe crowd movement and provide excellent customer service at events.
- Company: Join a dynamic team at a leading events management company.
- Benefits: Competitive pay, flexible shifts, and training provided.
- Other info: Work outdoors, gain valuable experience, and enjoy a supportive team environment.
- Why this job: Be part of exciting events and make a real difference in public safety.
- Qualifications: Strong communication skills and a proactive attitude required.
The predicted salary is between 13 - 15 £ per hour.
Location: Wimbledon SW19 7NL
Rate of Pay: £13.71 to £15.21 per hour
Working Days: Monday - Sunday
Shifts: Monday 29th June - Sunday 12th July 2026
Variety of shifts available:
- Earlies: 9am - 1.30pm
- Lates: 3.30pm - Midnight
Flexibility will be needed for start and finish times.
Job Purpose: As a Crowd Control Assistant, you will play a vital role in ensuring the safe and efficient movement of passengers and event attendees within the railway station. You will support the Event Supervisor in managing crowd flow, maintaining public safety, and delivering excellent customer service during high-traffic periods, special events, or service disruptions.
Key Responsibilities:
- Monitor and manage crowd movement in designated areas of the station.
- Provide clear and courteous directions to passengers and event attendees.
- Assist with queue management and platform access control.
- Respond promptly to incidents, escalating to the Event Supervisor or station security as needed.
- Support the implementation of emergency procedures and evacuation plans.
- Communicate effectively with station staff, transport police, and event personnel.
- Use radios or other communication tools to report updates and incidents.
- Maintain awareness of station layouts, train schedules, and event timings.
- Ensure signage and barriers are correctly positioned and maintained.
- Deliver a high standard of customer service, especially to vulnerable passengers.
Skills & Experience:
Essential:
- Strong interpersonal and communication skills.
- Ability to remain calm and professional under pressure.
- Ability to stand for extended periods.
- Team player with a proactive attitude.
- Flexible with working hours, including weekends and holidays.
Desirable:
- Previous experience in crowd control, events, or transport environments.
- Knowledge of health and safety regulations.
- First Aid or conflict resolution training.
Additional Information: Uniform and training will be provided. This role will involve working outdoors in varying weather conditions. A background check may be required.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
To apply, submit your application today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
Events Crowd Control Assistant / Supervisor employer: Adecco
At Adecco, we pride ourselves on being an excellent employer, offering a dynamic work environment where every team member plays a crucial role in ensuring public safety and customer satisfaction during major events. Our inclusive culture fosters personal and professional growth, providing comprehensive training and support to help you excel in your role as an Events Crowd Control Assistant/Supervisor. With flexible shifts and the opportunity to work in the vibrant setting of Wimbledon, we ensure that our employees feel valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Events Crowd Control Assistant / Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the events industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your game face on and prepare for interviews! Research common questions for crowd control roles and practice your responses. Show them you’re calm under pressure and ready to handle any situation that comes your way.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter and tailor your approach to show how you can contribute to our mission of delivering excellent customer service.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Events Crowd Control Assistant / Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Events Crowd Control Assistant. We want to see how you can contribute to maintaining public safety and delivering excellent customer service.
Show Off Your Communication Skills:Since this role involves a lot of interaction with passengers and event attendees, we recommend showcasing your strong interpersonal skills in your written application. Give examples of how you've effectively communicated in past roles.
Highlight Relevant Experience:If you've got any previous experience in crowd control, events, or transport environments, make sure to mention it! We love seeing candidates who have a background that fits the job description.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on the path to joining our team.
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and skills required for the Events Crowd Control Assistant role. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Demonstrate Your Communication Skills
Since strong interpersonal and communication skills are essential for this position, prepare examples of how you've effectively communicated in past roles. Think about situations where you provided clear directions or handled difficult interactions, as these will showcase your ability to maintain professionalism under pressure.
✨Show Your Team Spirit
This role requires a proactive team player attitude. Be ready to discuss times when you worked collaboratively with others, especially in high-pressure environments. Highlight your flexibility and willingness to adapt to changing situations, as this is crucial for managing crowd control during events.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific crowd control scenarios. Think through potential situations, such as managing a large queue or responding to an emergency. Practising your responses will help you feel more confident and demonstrate your problem-solving skills during the interview.
