At a Glance
- Tasks: Ensure safe crowd movement and provide excellent customer service at events.
- Company: Join a dynamic team at a leading events management company.
- Benefits: Earn £13.71 per hour with flexible shifts and training provided.
- Other info: Work outdoors, gain valuable experience, and enjoy a supportive team environment.
- Why this job: Be part of exciting events and make a real difference in crowd safety.
- Qualifications: Strong communication skills and a proactive attitude are essential.
Location: Wimbledon SW19 7NL
Rate of Pay: £13.71 per hour
Working Days: Monday - Sunday
Shifts: Monday 29th June - Sunday 12th July 2026
Variety of shifts available:
- Earlies: 9am - 1.30pm
- Lates: 3.30pm - Midnight
Flexibility will be needed for start and finish times.
Job Purpose: As a Crowd Control Assistant, you will play a vital role in ensuring the safe and efficient movement of passengers and event attendees within the railway station. You will support the Event Supervisor in managing crowd flow, maintaining public safety, and delivering excellent customer service during high-traffic periods, special events, or service disruptions.
Key Responsibilities:
- Monitor and manage crowd movement in designated areas of the station.
- Provide clear and courteous directions to passengers and event attendees.
- Assist with queue management and platform access control.
- Respond promptly to incidents, escalating to the Event Supervisor or station security as needed.
- Support the implementation of emergency procedures and evacuation plans.
- Communicate effectively with station staff, transport police, and event personnel.
- Use radios or other communication tools to report updates and incidents.
- Maintain awareness of station layouts, train schedules, and event timings.
- Ensure signage and barriers are correctly positioned and maintained.
- Deliver a high standard of customer service, especially to vulnerable passengers.
Skills & Experience:
Essential:
- Strong interpersonal and communication skills.
- Ability to remain calm and professional under pressure.
- Ability to stand for extended periods.
- Team player with a proactive attitude.
- Flexible with working hours, including weekends and holidays.
Desirable:
- Previous experience in crowd control, events, or transport environments.
- Knowledge of health and safety regulations.
- First Aid or conflict resolution training.
Additional Information: Uniform and training will be provided. This role will involve working outdoors in varying weather conditions. A background check may be required.
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
To apply, submit your application today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information.
Events Crowd Control Assistant employer: Adecco
At Adecco, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Wimbledon. Our commitment to inclusivity and employee development ensures that every team member has the opportunity to grow and thrive, while our flexible shift patterns cater to diverse lifestyles. Join us for a rewarding experience where your contributions directly impact public safety and customer satisfaction during exciting events.
StudySmarter Expert Advice🤫
We think this is how you could land Events Crowd Control Assistant
✨Tip Number 1
Get to know the venue! Familiarise yourself with the layout of the station and event areas. This will help you provide better directions and manage crowd flow more effectively.
✨Tip Number 2
Practice your communication skills. Being clear and courteous is key, especially when dealing with large crowds. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Stay calm under pressure. High-traffic events can be chaotic, so practice techniques to keep your cool. Remember, a calm presence helps others feel safe and secure.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. It’s the best way to get noticed and land that Crowd Control Assistant role!
We think you need these skills to ace Events Crowd Control Assistant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of Events Crowd Control Assistant. Use keywords from the job description to show we’re on the same page!
Show Off Your Experience:If you’ve got any previous experience in crowd control or events, don’t hold back! Share specific examples that demonstrate your ability to handle busy situations and keep things running smoothly.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’d be a great fit for us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Events Crowd Control Assistant. Familiarise yourself with crowd management techniques and customer service principles, as these will be key topics during your discussion.
✨Showcase Your Communication Skills
Since strong interpersonal skills are essential for this role, prepare examples of how you've effectively communicated in previous situations. Think about times when you provided clear directions or handled difficult interactions, as these will demonstrate your suitability for the job.
✨Stay Calm Under Pressure
The ability to remain calm and professional is crucial in crowd control scenarios. Be ready to discuss how you've managed stressful situations in the past, highlighting your problem-solving skills and ability to think on your feet.
✨Dress the Part
Even though uniform will be provided, dressing smartly for your interview shows professionalism and respect for the opportunity. It also sets a positive tone for your interaction with the interviewer, making a great first impression.
