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- Tasks: Manage 900 properties and handle tenancy issues while supporting residents.
- Company: Local authority in Roehampton with a focus on community support.
- Benefits: Competitive hourly rate and potential for contract extension.
- Why this job: Make a real difference in people's lives by resolving housing challenges.
- Qualifications: Strong communication skills and ability to manage complex situations.
- Other info: Full-time role with opportunities to develop your career in housing management.
Location: Local authority (based in Roehampton)
Hourly rate: £21.03 PAYE/ £27.86 Umbrella
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 36 hours
ASAP Start
This is a full-time office role and hybrid working will not be feasible at this time.
Job Purpose
To manage approximately 900 properties and deal with a wide range of tenancy and leasehold issues.
Job Duties
- To provide the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquiries.
- Carry out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary.
- Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies.
- Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate.
- Liaise with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties.
- Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases.
- Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch.
- Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime.
Person Specification
The ideal candidate must have:
- An understanding of the skills involved in dealing with people in difficult situations.
- Ability to write letters and reports on a wide range of issues.
- Ability to organise your workload and meet deadlines.
- Ability to communicate clearly and effectively with a wide range of people.
- Good team working skills.
Estate Manager employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for an Estate Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy and leasehold issues. Be ready to discuss how you've handled complaints or complex cases in the past. We want to see that you can keep your cool under pressure!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your ability to write clear reports and letters. This is key for the Estate Manager role, so give us examples of how you've effectively communicated with tenants or agencies.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Estate Manager role. Highlight your experience with property management and dealing with tenant issues, as this will show us you understand the job inside out.
Showcase Your Communication Skills: Since you'll be the main point of contact for tenants and leaseholders, it's crucial to demonstrate your ability to communicate effectively. Use clear language in your application and provide examples of how you've handled difficult situations in the past.
Highlight Your Organisational Skills: We want to see that you can manage your workload efficiently. Mention any tools or methods you use to stay organised and meet deadlines, especially when juggling multiple properties and enquiries.
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. We can't wait to hear from you!
How to prepare for a job interview at Adecco
✨Know Your Properties
Familiarise yourself with the properties you'll be managing. Understand the common issues tenants face and think about how you would address them. This will show your potential employer that you're proactive and ready to tackle challenges head-on.
✨Demonstrate Your Communication Skills
Since the role involves dealing with a wide range of people, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in difficult situations, whether through letters, reports, or face-to-face interactions.
✨Showcase Your Organisational Skills
Be ready to discuss how you prioritise your workload. Think of specific instances where you successfully managed multiple tasks or deadlines. This will highlight your ability to stay organised in a busy environment.
✨Prepare for Scenario Questions
Expect questions about handling complex cases, such as antisocial behaviour or vulnerable residents. Prepare by thinking through potential scenarios and how you would approach them, demonstrating your problem-solving skills and empathy.
