At a Glance
- Tasks: Join a team to manage patient queries and ensure smooth operations in a healthcare setting.
- Company: Supportive healthcare provider dedicated to exceptional service.
- Benefits: Temporary to permanent role with a friendly team and career growth opportunities.
- Why this job: Make a real difference in patients' lives while developing your admin skills.
- Qualifications: Strong admin skills, multitasking ability, and proficiency in Microsoft Office.
- Other info: Inclusive environment with support for all backgrounds and abilities.
The predicted salary is between 24000 - 36000 Β£ per year.
Are you an organised and enthusiastic individual with a passion for providing exceptional service? Our client is looking for a Therapy Services Admin to join their dedicated team in Chelmsford! This temporary to permanent position is your chance to make a meaningful impact in the healthcare industry.
Position Details:
- Contract Type: Temporary to Permanent - Temporary during the onboard process to then go permanent.
- Working Hours: Monday to Friday, 10 AM - 6 PM
- Location: Chelmsford
- Team Size: 3 members
Your duties will include:
- Answering phone calls and addressing queries while directing callers to the appropriate departments
- Managing incoming mail and keeping the reception area tidy and welcoming
- Ensuring the coffee machine is stocked for staff and guests
- Providing coverage for late evening clinics as required
- Completing new patient paperwork
- Typing up assessment letters and managing client discharges
- Updating patient details accurately in internal systems
- Logging new referrals and managing appointment schedules
- Assisting with shared email inboxes and diary management for consultants
Requirements:
- Strong administrative experience and a knack for multitasking
- Proficiency in Microsoft Office and general computer literacy
- Excellent organisational skills and the ability to work under pressure
- Exceptional customer service skills and a friendly telephone manner
Communication is Key:
You will interact with patients, colleagues, and external parties daily, making effective communication essential to your success.
Please note that you will need to undergo an enhanced DBS check to ensure the safety and well-being of our patients.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Therapy Services Admin in Essex employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Therapy Services Admin in Essex
β¨Tip Number 1
Get to know the company! Research their values and mission, and think about how your skills align with their goals. This will help you stand out during interviews and show that you're genuinely interested in the role.
β¨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences. A friendly chat can give you insider info and might even lead to a referral!
β¨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to admin roles, especially around multitasking and customer service. Role-playing with a friend can help you feel more confident when itβs your turn to shine.
β¨Tip Number 4
Donβt forget to follow up! After an interview, send a quick thank-you email to express your appreciation. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Therapy Services Admin in Essex
Some tips for your application π«‘
Show Your Organisational Skills: As a Therapy Services Admin, being organised is key! Make sure your application highlights your ability to manage multiple tasks and keep everything in order. We want to see how you can juggle responsibilities like a pro!
Emphasise Customer Service Experience: Since you'll be interacting with patients and colleagues daily, it's crucial to showcase your customer service skills. Share examples of how you've provided exceptional service in the past, as this will resonate with us at StudySmarter.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to the specific role. Mention the skills and experiences that align with the job description, so we can see why you're the perfect fit for our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donβt miss out on any important updates. Plus, itβs super easy!
How to prepare for a job interview at Adecco
β¨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Therapy Services Admin. Familiarise yourself with tasks like managing appointment schedules and handling patient paperwork. This will help you demonstrate your enthusiasm and readiness to take on the role.
β¨Show Off Your Organisational Skills
Since this position requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks. Whether itβs juggling phone calls or keeping the reception area tidy, be ready to share how you excelled in those situations.
β¨Practice Your Communication Skills
Effective communication is key in this role, so practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle patient queries or interact with colleagues. A friendly telephone manner can really set you apart!
β¨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios, like dealing with a difficult patient or managing a busy reception. Think about how you would respond and keep your answers focused on providing exceptional service while maintaining professionalism.