At a Glance
- Tasks: Manage service requests and provide first-line support in a fast-paced environment.
- Company: Join a dynamic team that values exceptional service and collaboration.
- Benefits: Competitive salary, health insurance, pension plan, and 25 days holiday.
- Other info: Opportunity for personal growth and development in a supportive workplace.
- Why this job: Be part of a positive work environment where your contributions truly matter.
- Qualifications: Experience in service desk roles and strong communication skills are preferred.
The predicted salary is between 31500 - 38500 £ per year.
Location: Witham
Contract Type: Permanent
Are you ready to take your career to the next level? Join our dynamic team as a Service Scheduling Coordinator. We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate about providing exceptional service.
What You'll Do:
- Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses.
- Troubleshooting & Support: Provide first-line support for technical issues and elevate when necessary, ensuring minimal disruption to operations.
- Communication: Liaise with various departments to facilitate smooth operations and foster a collaborative environment.
- Documentation: Maintain accurate records of service requests and resolutions to enhance our service delivery.
- Process Improvement: Identify opportunities for enhancing service desk processes and procedures.
Who You Are:
- Experience: Previous experience in a service desk or Sales Admin is desirable.
- Tech-Savvy: Proficient in using IT service management tools and Microsoft Office Suite.
- Problem Solver: Excellent analytical skills and the ability to think on your feet.
- People Person: Strong communication and interpersonal skills to connect with team members and stakeholders.
- Detail-Oriented: A keen eye for detail to ensure high-quality service delivery.
Why Join Us?
- Positive Work Environment: A cheerful and professional workplace where you can thrive.
- Competitive Salary: An attractive salary package commensurate with experience.
- Benefits: Enjoy a range of benefits including health insurance, pension plan, 25 days holiday plus bank holiday, free parking.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Service Scheduling Coordinator in Essex employer: Adecco
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