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- Tasks: Support engineers and ensure smooth operations in a dynamic maintenance environment.
- Company: Join a vibrant team in the construction industry, based in Romford, Essex.
- Benefits: Enjoy competitive salary, 25 days holiday, free parking, and office refreshments.
- Why this job: Be part of a collaborative team that values your growth and development.
- Qualifications: Experience in construction, strong organisational skills, and proficiency in job management software.
- Other info: Inclusive recruitment process with support for all candidates.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to take the next step in your career? We are seeking a dedicated Maintenance Helpdesk Administrator to join our client's dynamic team in Romford, Essex, specialising in providing top‑notch maintenance services in the construction industry. If you thrive in a collaborative environment and have a knack for organisation, we want to hear from you!
- Be part of a supportive and collaborative team
- Opportunities for professional growth and development
- Competitive salary and benefits
- Free parking
- Office refreshments provided
- 25 days holiday plus bank holidays
- Sociable environment
Key Responsibilities:
As a Maintenance Helpdesk Administrator, you will play a crucial role in ensuring smooth operations and supporting engineers. Your responsibilities will include:
- Producing and submitting quotes directly to clients based on information provided by engineers.
- Liaising with Helpdesk staff to ensure quotes align with KPIs.
- Maintaining accurate documentation to facilitate timely work turnaround upon quote authorisation.
- Collaborating with engineers on‑site to obtain necessary materials for reactive works and updating Helpdesk staff on costs.
- Resolving material issues while engineers are on‑site.
- Coordinating with the supply chain as needed when producing quotes.
- Assisting with client portals by uploading quotes and updating job statuses.
- Checking engineers' job sheets for required materials and additional costs.
- Raising jobs on Coins, ordering materials, and conducting checks.
- Performing general administrative tasks, including creating spreadsheets, updating Coins, and preparing reports.
- Working with the Helpdesk Manager to raise subcontractor orders as required.
- Assisting in the production of planned maintenance quotes/tenders.
What We're Looking For:
We are looking for a candidate who embodies the following qualities:
- Experience in the construction industry, particularly working with engineers.
- Strong organisational and communication skills.
- Ability to manage multiple tasks and work under pressure.
- Proficiency in using job management software.
Ready to Make an Impact?
If you are excited about the opportunity to work in a vibrant and engaging environment, don’t hesitate! Apply now to be part of a team that values collaboration and excellence in service.
Maintenance Helpdesk Administrator in Essex employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Helpdesk Administrator in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the lookout for a Maintenance Helpdesk Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your research hat on! Familiarise yourself with the company’s projects and values before any interviews. This will not only help you stand out but also show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to organisation and communication skills, as these are key for the Maintenance Helpdesk Administrator role. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining a collaborative and supportive team like ours.
We think you need these skills to ace Maintenance Helpdesk Administrator in Essex
Some tips for your application 🫡
Show Your Organisational Skills: As a Maintenance Helpdesk Administrator, organisation is key! Make sure your application highlights any experience you have in managing multiple tasks and keeping things running smoothly. We want to see how you can keep everything in order!
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the job description. Mention your experience in the construction industry and how it relates to the role. We love seeing candidates who take the extra step!
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and get straight to the point. We appreciate applications that are easy to read and understand, so avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you brush up on your knowledge of the construction industry and maintenance services. Familiarise yourself with common terminology and processes, especially those related to job management software. This will show that you're not just interested in the role but also understand the field.
✨Showcase Your Organisation Skills
As a Maintenance Helpdesk Administrator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure timely completion, as this will resonate well with the interviewers.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, demonstrating your ability to liaise effectively with both clients and engineers.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the team dynamics, company culture, and growth opportunities within the organisation. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
