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For Companies At a Glance
- Tasks: Support key account clients and ensure successful service delivery.
- Company: Join a passionate team at Adecco, a leader in recruitment.
- Benefits: Inclusive workplace, career growth opportunities, and supportive environment.
- Why this job: Make a real impact while enhancing customer relationships.
- Qualifications: Experience in customer service and strong teamwork skills.
- Other info: Embrace challenges and contribute to process improvements.
The predicted salary is between 28800 - 43200 £ per year.
As a Key Account Coordinator, you will play a critical role in supporting key account clients throughout their service journey. Your responsibilities will include planning, coordinating, and ensuring the successful delivery of services. With your eye for detail and proactive approach, you will help maintain high standards and enhance customer relationships.
Key Responsibilities:
- Ensure all contracted work meets client expectations and aligns with agreed KPIs.
- Collaborate with the planning team to schedule work efficiently.
- Identify and implement process improvements to maximise profitability.
- Document access issues and liaise with clients to provide effective solutions.
- Prepare and issue post-service reports within 5 working days.
- Manage customer complaints and delivery issues, keeping records updated.
- Conduct client review meetings and ensure follow-up actions are completed.
- Support your team during absences, maintaining seamless service delivery.
- Work closely with the Sales Account Manager on up selling and cross-selling opportunities.
- Keep asset management information accurate and up to date.
What You Bring:
- Strong experience in a customer-centric environment, demonstrating professionalism and efficiency.
- A detail-oriented mindset and exceptional teamwork skills.
- The ability to work independently while using your initiative to problem-solve.
- A proactive approach to identifying areas for improvement in processes and client service.
- A commitment to the company values of Honesty, Ownership, and Respect.
Health & Safety Responsibilities:
- Produce method statements and risk assessments.
- Investigate access issues, ensuring field staff can work safely.
If you are excited about making a real impact and are ready to embrace a challenge, we want to hear from you! Don’t miss out on this opportunity to join a passionate team and grow your career.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Locations
Key Account Coordinator in Essex, Southend-on-Sea employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator in Essex, Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Key Account Coordinator role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us how your experience aligns with their customer-centric approach and how you can enhance client relationships. Be ready to share specific examples of your past successes!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you're the perfect fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making an impact.
We think you need these skills to ace Key Account Coordinator in Essex, Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Coordinator role. Highlight your experience in customer-centric environments and how it aligns with our values of Honesty, Ownership, and Respect.
Show Off Your Detail-Oriented Mindset: We love candidates who pay attention to detail! Use specific examples in your application that demonstrate your ability to manage processes and maintain high standards, just like you would in this role.
Be Proactive in Your Approach: In your written application, showcase your proactive problem-solving skills. Mention any instances where you've identified areas for improvement and how you implemented changes to enhance service delivery.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity with our passionate team.
How to prepare for a job interview at Adecco
✨Know Your Key Accounts
Before the interview, research the company's key accounts and their specific needs. Understanding their client base will help you demonstrate how your skills can enhance customer relationships and meet KPIs.
✨Showcase Your Detail Orientation
Prepare examples that highlight your attention to detail. Discuss past experiences where your meticulous planning and coordination led to successful service delivery, as this role heavily relies on these skills.
✨Be Proactive in Problem-Solving
Think of instances where you've identified process improvements or resolved customer complaints effectively. Sharing these stories will show your proactive approach and ability to work independently while still being a team player.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, be ready to discuss how you've successfully collaborated in the past. Highlight your teamwork skills and how they contributed to achieving common goals.
