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For Companies At a Glance
- Tasks: Manage deposit recovery cases and negotiate with letting agents and landlords.
- Company: Join a stable and growing business in property services.
- Benefits: Temp-to-perm role with exposure to high-profile clients and professional growth.
- Why this job: Make a real impact while developing your skills in a fast-paced environment.
- Qualifications: Strong communication skills and a solution-focused approach are essential.
- Other info: Supportive team atmosphere with opportunities to gain specialist property knowledge.
The predicted salary is between 30000 - 42000 £ per year.
Location: Southend-on-Sea (Office-based)
Hours: Monday to Friday, 9:00am - 5:30pm (1 hour unpaid lunch)
Contract: Temp to Perm
About the Role
We are recruiting a Deposit Recovery Progressor to support the deposit recovery function within a busy relocation and property services environment. This role is ideal for someone who is organised, determined, and confident in negotiating with letting agents and landlords to achieve the best outcomes. You will manage deposit recovery cases from start to finish, ensuring all administration, negotiations, and escalations are handled efficiently and in line with internal procedures and industry regulations.
Key Responsibilities
- Liaise with letting agents, landlords, and relevant third parties to recover deposits paid on behalf of customers
- Accurately input and maintain case data on internal systems to generate required documentation
- Review deposit reports and support swift resolution of cases
- Gather, check, and prepare all necessary evidence to meet deposit scheme and arbitration deadlines
- Manage deposit cases from initiation through to final outcome, delivering excellent customer service throughout
- Ensure all actions are completed in line with internal authorisation processes and industry requirements
- Handle inbound telephone queries professionally, following company service standards
- Support colleagues across the wider business as required
Skills & Experience
- Strong written and verbal communication skills
- Confident negotiator with a determined, solution‑focused approach
- Highly organised with excellent attention to detail
- Able to manage multiple cases and work to strict, time‑critical deadlines
- Strong customer service focus with the ability to build trust and rapport
- Property or lettings experience preferred
- Experience using UK tenancy deposit schemes desirable
- Proficient in Microsoft Word and Excel, including report usage
- Self‑motivated with the ability to work independently
What's in It for You
- Temp‑to‑perm opportunity within a stable and growing business
- Exposure to high‑profile clients and a fast‑paced professional environment
- Supportive team with opportunities to develop specialist property knowledge
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Locations
Deposit Recover Progressor in Essex, Southend-on-Sea employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deposit Recover Progressor in Essex, Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might have connections in the property or lettings industry. A personal recommendation can go a long way in landing that Deposit Recovery Progressor role.
✨Tip Number 2
Prepare for interviews by practising common questions related to deposit recovery and negotiation. We suggest role-playing with a friend to boost your confidence and refine your answers. Remember, showing your determination and organisational skills is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit you best, and tailor your approach to each company’s culture and mission.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. It shows your enthusiasm for the role and reinforces your strong customer service focus—just what they’re looking for in a Deposit Recovery Progressor!
We think you need these skills to ace Deposit Recover Progressor in Essex, Southend-on-Sea
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deposit Recovery Progressor role. Highlight your relevant experience in property services and any negotiation skills you have. We want to see how you fit into our team!
Show Off Your Communication Skills: Since strong written and verbal communication is key for this role, use clear and concise language in your application. We love candidates who can express themselves well, so don’t hold back on showcasing your skills!
Demonstrate Organisation: As a Deposit Recovery Progressor, being organised is crucial. In your application, mention any experiences where you managed multiple tasks or cases effectively. We’re looking for someone who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we admire!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you understand the deposit recovery process and the role of a Deposit Recovery Progressor. Brush up on UK tenancy deposit schemes and be ready to discuss how you would handle specific scenarios. This shows you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Show Off Your Negotiation Skills
Since this role involves negotiating with letting agents and landlords, think of examples from your past experiences where you successfully negotiated a solution. Be ready to explain your approach and how you built rapport with the other party. This will demonstrate your confidence and determination.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to mention how you manage multiple cases or deadlines in your previous roles. Bring along examples of how you’ve maintained accurate records or documentation, as this is crucial for the position.
✨Customer Service is Key
Prepare to discuss how you’ve provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will show that you have the right mindset for managing deposit recovery cases and delivering great outcomes.
