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- Tasks: Monitor alarms and provide emergency support to clients in need.
- Company: Join a caring team dedicated to community safety and support.
- Benefits: Competitive pay, flexible shifts, and a vehicle provided for work.
- Other info: Inclusive workplace committed to supporting all candidates.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in call centres and a caring attitude towards vulnerable adults.
The predicted salary is between 37000 - 40000 £ per year.
Location: Newham
Rate: £18.92
Term: Temp ongoing
Must drive and have a full clean licence (vehicle provided). Day shift but must be flexible to cover other shifts.
About the Role
As a Telecare Officer, you will be at the forefront of providing a high-quality 24/7 alarm monitoring and response service. Your mission is to offer assistance and reassurance to our clients while ensuring their independence and safety.
Key Responsibilities
- Monitor emergency alarms and respond promptly to clients’ needs.
- Conduct emergency visits using a council vehicle – must hold a valid driving licence.
- Install and test Telecare equipment, including keysafes.
- Collaborate closely with partnering agencies to support older, disabled, and vulnerable residents.
- Visit sheltered schemes as required, ensuring the highest standards of service.
- Handle emergencies such as lockouts or no responses with professionalism and care.
What We’re Looking For
- Proven experience in a call centre environment.
- A strong background in supporting vulnerable adults.
- A caring attitude and respect for the diverse nature of our clients and partners.
- Flexibility in shift patterns, including weekends.
We want you to make a real impact in your community and be part of a dedicated team. Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
Telecare Officer in England employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecare Officer in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Telecare Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Update your LinkedIn profile to reflect your experience in call centres and supporting vulnerable adults. Make sure it’s clear that you’re flexible with shifts and ready to make an impact.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to emergency response and client care. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Telecare Officer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in call centres and supporting vulnerable adults. We want to see how your skills match the role of a Telecare Officer, so don’t be shy about showcasing relevant experiences!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your caring attitude and respect for diverse clients. Let us know why you’re passionate about helping others and how you can make a difference in our community.
Showcase Your Flexibility: Since the role requires flexibility in shift patterns, mention any previous experience where you adapted to changing schedules. We appreciate candidates who are ready to jump in whenever needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Adecco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Telecare Officer. Familiarise yourself with the key tasks like monitoring alarms and conducting emergency visits. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your experience in a call centre environment and any previous work supporting vulnerable adults. Prepare specific examples that demonstrate your caring attitude and ability to handle emergencies. This will help the interviewer see how you can make a real impact in the community.
✨Flexibility is Key
Since the role requires flexibility in shift patterns, be ready to discuss your availability. Mention any past experiences where you adapted to changing schedules or took on extra shifts. This shows that you're committed and willing to go the extra mile for the team.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company culture aligns with your values.