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- Tasks: Lead global service contracts and manage major repair programmes for customers worldwide.
- Company: Join a leading defence contractor with a focus on compliance and quality.
- Benefits: Competitive salary, bonus potential, and opportunities for professional growth.
- Why this job: Make a real impact in the defence sector while ensuring customer satisfaction.
- Qualifications: Experience in managing high-value service contracts and knowledge of SSRO regulations.
- Other info: Dynamic role with travel opportunities and a chance to work with diverse teams.
The predicted salary is between 75000 - 90000 £ per year.
Location: Hemel Hempstead (travel required max of 3x a month)
Salary: £75,000 - £90,000 + bonus up to 20%
We are looking for an experienced SSRO Global Service Contracts/Procurement Manager to lead the delivery of long-term service agreements and major repair, maintenance and overhaul (MRO) programmes for customers worldwide. This role is responsible for ensuring that customers who purchase complex equipment receive high-quality, compliant, and commercially successful ongoing support through structured service contracts. You will manage large-scale service programmes end-to-end, acting as the main customer interface while coordinating internal teams across engineering, service, finance, legal and supply chain.
SSRO & Defence Compliance
This position manages defence-related service contracts and includes a critical compliance element. The successful candidate must bring strong, demonstrable experience with UK Ministry of Defence contracts governed by SSRO regulations. You will be responsible for ensuring that all contracts and service programmes comply with SSRO requirements, including cost transparency, allowable costs, reporting and audit readiness.
Key Responsibilities
- Manage global service contracts covering repairs, maintenance, spares, upgrades and overhaul activities
- Lead major service programmes, ensuring delivery on time, within budget and to agreed customer expectations
- Own full commercial and financial performance, including revenue, margin, forecasting, budgeting and cost control
- Ensure all contracts and programmes comply with UK MoD SSRO regulations, working closely with finance and legal teams
- Develop a deep understanding of contractual obligations to optimise performance and profitability
- Establish and manage KPIs covering financial performance, delivery, quality and customer satisfaction
- Plan and coordinate service activities such as installations, inspections, depot repairs, upgrades, engineering changes and obsolescence management
- Act as the primary customer contact, leading contract reviews and managing escalations
- Manage subcontractors and service partners, including contractual flow-down
About You
- You are a commercially astute service or contracts leader with experience operating in regulated defence environments.
- Proven experience managing high-value, long-term service contracts and programmes
- Strong background in maintenance, repair and overhaul (MRO) or service-based delivery
- Demonstrable, hands-on experience working with SSRO-regulated contracts
- Excellent financial and commercial acumen, including cost management and forecasting
- Experience working closely with finance and legal teams on pricing, reporting and compliance
- Programme and project management capability (qualification desirable)
- Experience drafting business proposals and contract amendments
- Working knowledge of contract law, negotiation and change management
SSRO Global Service Contracts/Procurement Manager in England employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SSRO Global Service Contracts/Procurement Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the defence sector and let them know you're on the hunt for a role like the SSRO Global Service Contracts/Procurement Manager. Personal recommendations can make all the difference, so don’t be shy about asking for introductions.
✨Tip Number 2
Prepare for interviews by diving deep into the specifics of SSRO regulations and UK MoD contracts. We want you to showcase your expertise in compliance and financial performance during those chats. Brush up on your project management skills too, as they'll likely come up!
✨Tip Number 3
When you get that interview, remember to highlight your experience with managing large-scale service programmes. Talk about how you've successfully delivered projects on time and within budget, and don’t forget to mention your knack for customer satisfaction!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in their job search. Let’s get you that dream role!
We think you need these skills to ace SSRO Global Service Contracts/Procurement Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SSRO Global Service Contracts/Procurement Manager role. Highlight your experience with long-term service agreements and MRO programmes, as well as any relevant compliance work with UK MoD contracts.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've managed large-scale service programmes and ensured compliance with SSRO regulations in previous positions.
Showcase Your Financial Acumen: Since this role involves managing financial performance, be sure to include details about your experience with budgeting, forecasting, and cost control. We want to see how you’ve driven profitability in past roles!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Adecco
✨Know Your SSRO Regulations
Make sure you brush up on the specifics of SSRO regulations and how they apply to defence contracts. Being able to discuss compliance confidently will show that you understand the critical aspects of the role.
✨Demonstrate Your Commercial Acumen
Prepare examples from your past experience where you've successfully managed budgets, forecasts, and financial performance in service contracts. Highlighting your ability to optimise profitability will resonate well with the interviewers.
✨Showcase Your Project Management Skills
Be ready to discuss your project management experience, especially in leading large-scale service programmes. Use specific examples to illustrate how you’ve delivered projects on time and within budget while meeting customer expectations.
✨Engage with the Team Dynamics
Since this role involves coordinating with various internal teams, be prepared to talk about how you’ve effectively collaborated with finance, legal, and engineering teams in the past. Emphasising your teamwork skills will demonstrate your fit for the role.
