At a Glance
- Tasks: Lead the Business Support team and deliver exceptional customer service.
- Company: Dynamic organisation focused on exceptional service and collaboration.
- Benefits: Supportive work environment with opportunities for growth and development.
- Why this job: Make a tangible impact while developing your skills in a vibrant setting.
- Qualifications: Experience in office administration and strong communication skills required.
- Other info: Join a disability-confident employer committed to inclusivity.
The predicted salary is between 30000 - 40000 £ per year.
Location: Kendal
Join our client, a dynamic organisation dedicated to delivering exceptional service to both staff and clients. As the Office Manager, you will lead the Business Support team to ensure a professional, high-quality service, helping fee earners achieve their annual business goals through effective administration and customer care.
Key Responsibilities
- Customer Service Excellence
- Deliver consistent, high-quality customer service to all staff and clients.
- Develop and maintain effective working relationships with colleagues and external partners.
- Office Systems Management
- Organise, operate, and update both manual and computerised office systems, adhering to best practises.
- Recruit and manage administration staff, ensuring their development aligns with organisational goals.
- Compliance and Policy Management
- Collaborate with the Managing Director and HR Director to maintain up-to-date policies and procedures in line with legislation.
- Financial Administration
- Support the Group practice Manager in maintaining accurate financial records, managing sales and purchase ledgers.
- Ensure timely payments to suppliers and maintain the office petty cash account.
- Marketing and Communication
- Provide necessary information to the Business Development Manager and external consultants.
- Maintain the client database, assisting with marketing activities and events.
- General Office Management
- Provide efficient secretarial services, managing correspondence and documentation.
- Liaise with suppliers and manage procurement of office materials.
- Staff Management
- Oversee the Administrator's performance, ensuring high-quality service delivery.
- Equip staff with tools and knowledge for effective service continuity.
Essential Qualifications
- Extensive experience in general office administration.
- Proven supervisory/management experience in an administrative role.
- Proficient in Microsoft Office and relevant SAGE applications.
- Strong communication skills, both oral and written.
- Experience with database management and working with figures.
- Experience in organising events and seminars.
- Educated to A level or degree standard.
Personal Attributes
- Highly organised with excellent time management skills.
- Flexible and adaptable to changing priorities.
- Strong team player with a positive, service-oriented attitude.
- Proactive, assertive, and capable of influencing best practises.
- Calm under pressure and highly motivated to empower others.
What We Offer
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- A chance to make a tangible impact within the organisation.
Office Manager in England employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Office Manager role, and who knows? They might just have the inside scoop on openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your customer service excellence and office management skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better shot at landing that dream job. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Office Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your experience in office administration and management, and don’t forget to showcase your customer service skills. We want to see how you can help us deliver exceptional service!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our dynamic organisation. Mention specific examples of how you've led teams or improved office systems in the past. We love a good story!
Show Off Your Skills: Be sure to highlight your proficiency in Microsoft Office and any relevant SAGE applications. If you have experience with database management or financial administration, let us know! We’re looking for someone who can hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Adecco
✨Know the Company Inside Out
Before your interview, take some time to research the organisation thoroughly. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Office Manager, delivering exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients or colleagues. This will demonstrate your commitment to high-quality service.
✨Be Ready to Discuss Office Systems Management
Familiarise yourself with both manual and computerised office systems. Be prepared to discuss how you've organised and updated these systems in previous roles. Highlight any specific software you’ve used, especially Microsoft Office and SAGE applications.
✨Demonstrate Leadership and Team Management
Since you'll be leading a team, think of examples that showcase your supervisory skills. Talk about how you've motivated staff, managed performance, and ensured effective service delivery. This will illustrate your capability to empower others and maintain a positive work environment.