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- Tasks: Support the operational running of a supported accommodation service for young people.
- Company: Leading regional charity focused on wellbeing and housing services.
- Benefits: Full-time hours, supportive environment, and opportunities for personal growth.
- Other info: Join a dynamic team dedicated to empowering vulnerable individuals.
- Why this job: Make a real difference in the lives of young people facing challenges.
- Qualifications: Experience in supported housing or social care, with strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: East Sussex
Contract: Permanent, Full-time
Hours: Monday-Friday, 9am-5pm + 1 weekly late shift + 1 weekend shift per month + participation in an on‑call rota
Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults
About the Organisation
Our client is a leading regional charity providing high‑quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs.
The Role:
As Deputy Service Manager, you will support the Service Manager in the operational running of a medium‑support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You’ll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence.
Key Responsibilities
- Support smooth day‑to‑day operations of a 24‑hour supported accommodation service
- Ensure accommodation is safe, secure, welcoming and well‑maintained
- Oversee referrals, assessments, inductions and occupancy agreements
- Deliver 1:1 keywork, groupwork and tailored support plans using trauma‑informed principles
- Ensure high standards of safeguarding practice and risk management
- Promote prosocial behaviour using de‑escalation and psychologically informed approaches
- Work with internal teams to support repairs, health & safety checks, void management and rent collection
- Participate in an out‑of‑hours management on‑call rota
- Maintain accurate records and client data
- Uphold safeguarding, equality, diversity and organisational policies
- Contribute to service improvements using resident and stakeholder feedback
Person Specification
Essential Experience
- Background in supported housing, homelessness services, social care or similar
- Experience supporting young people and/or adults with multiple and complex needs
- Experience supervising or managing staff
- Understanding of safeguarding, risk management and maintaining professional boundaries
- Experience with housing management tasks - rent, voids, H&S, maintenance
Deputy Service Manager in England employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Service Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the supported housing sector, especially those who work with young people and vulnerable adults. Attend local events or online webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to safeguarding and crisis management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for supporting young people during interviews. Share personal stories or experiences that highlight your commitment to making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Deputy Service Manager in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Deputy Service Manager role. Highlight your experience in supported housing and working with young people, as this will show us you understand the needs of our residents.
Showcase Relevant Experience: When detailing your past roles, focus on your experience with safeguarding, risk management, and supporting individuals with complex needs. We want to see how you've made a positive impact in similar settings.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to know what drives you to work in supported accommodation. Share your passion for helping vulnerable adults and young people thrive.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you understand the key responsibilities of a Deputy Service Manager. Familiarise yourself with concepts like safeguarding, trauma-informed principles, and the specific needs of young people and vulnerable adults. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Prepare to discuss your background in supported housing or social care. Think of specific examples where you've successfully managed crises or led a team. Highlight your experience with complex needs and how you've made a positive impact on individuals' lives.
✨Demonstrate Team Leadership Skills
As a Deputy Service Manager, you'll be leading a team. Be ready to talk about your leadership style and how you motivate others. Share instances where you've fostered a supportive environment or resolved conflicts within a team.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to service delivery or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.