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- Tasks: Manage schedules, handle customer enquiries, and support a dynamic admin team.
- Company: Reputable business in central Kettering with a supportive work culture.
- Benefits: On-site parking, potential for permanent role, and a friendly team environment.
- Other info: Immediate start available with excellent career growth opportunities.
- Why this job: Join a stable company and make a real impact in a busy, varied role.
- Qualifications: Strong customer service skills and ability to thrive in a fast-paced setting.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for an experienced Administrator with strong customer service skills to join a well-established and highly reputable business based in central Kettering, with on-site parking available. This is an urgent requirement with an immediate start, initially on a temporary basis with a view to becoming permanent.
Hours: Monday to Friday, 8:00am - 5:30pm
Location: On-site, central Kettering (with parking available)
The role will be busy and varied, working as part of a small, friendly administration team within a long-standing company (established over 40 years) known for its excellent reputation and supportive working environment.
Responsibilities:
- Scheduling and managing appointments
- Using a CRM system
- Answering incoming calls and dealing with enquiries
- Handling customer complaints and finding effective solutions
- Prioritising and managing job orders
- Sales administration support
- Processing payments
- Chasing and following up quotations
- General office administration using Word, Excel, and Outlook
- Liaising with engineers and supporting operational activity
The ideal candidate will have a 'solid & logical' work history, be organised, proactive, and confident working in a fast-paced environment where no two days are the same. Strong communication skills and the ability to prioritise workload are essential. This is a fantastic opportunity to join a friendly, supportive team within a stable and well-respected business.
Adecco Group UK & Ireland is an Equal Opportunities Employer.
Administrator / Engineer Scheduler in England employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator / Engineer Scheduler in England
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrator role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your customer service skills and organisational prowess.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Administrator / Engineer Scheduler in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Be sure to mention your organisational skills and ability to handle a busy workload, as these are key for this role.
Show Off Your Tech Skills: Since you'll be using a CRM system and office software like Word, Excel, and Outlook, make sure to mention any relevant experience you have with these tools. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you understand the role of an Administrator / Engineer Scheduler inside out. Familiarise yourself with scheduling systems, CRM software, and general office tasks like using Word, Excel, and Outlook. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since strong customer service skills are a must for this role, think of examples from your past experiences where you've successfully handled customer complaints or enquiries. Be prepared to discuss how you prioritised tasks and found effective solutions, as this will demonstrate your ability to thrive in a busy environment.
✨Be Organised and Proactive
The job requires someone who is organised and proactive, so come prepared with a plan on how you would manage your workload. You might want to share your strategies for prioritising tasks or managing appointments effectively. This will show that you can handle the fast-paced nature of the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and what a typical day looks like. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.