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- Tasks: Manage emergency and non-emergency calls for a vital council lifeline service.
- Company: Leading staffing agency with a focus on community support.
- Benefits: Competitive pay from £13.90 to £20.85 per hour, plus rotating shifts.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Prior call centre or emergency handling experience required.
- Other info: Join a dynamic team and work independently in a rewarding role.
The predicted salary is between 13 - 20 £ per hour.
A leading staffing agency is seeking an Emergency Call Handler to manage emergency and non-emergency calls for a council lifeline service. This temporary position requires PNC8 clearance, and candidates should have prior call centre or emergency handling experience. Successful applicants will work rotating shifts, providing calm and professional support while working independently. Join a dynamic team where your contributions will directly support community services. Competitive pay ranging from £13.90 to £20.85 per hour based on shifts and hours worked.
Emergency Call Handler (PNC8) — Rotating Nights & Weekends employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Emergency Call Handler (PNC8) — Rotating Nights & Weekends
✨Tip Number 1
Network like a pro! Reach out to your contacts in the emergency services or call handling sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common call handling scenarios. This will help you stay calm and collected when discussing your experience and how you handle pressure.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your previous call centre experience and any specific situations where you’ve successfully managed emergencies. Real-life examples can really make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Emergency Call Handler (PNC8) — Rotating Nights & Weekends
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your call centre or emergency handling experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Emergency Call Handler position. We love seeing your personality and passion come through in your writing.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since you'll be handling calls in a fast-paced environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Adecco
✨Know the Role Inside Out
Make sure you understand what an Emergency Call Handler does. Familiarise yourself with the responsibilities, especially managing both emergency and non-emergency calls. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Since prior call centre or emergency handling experience is crucial, be ready to discuss specific examples from your past roles. Highlight situations where you remained calm under pressure and how you effectively supported others, as this will resonate well with the interviewers.
✨Prepare for Shift Work Questions
Given that this role involves rotating nights and weekends, be prepared to discuss your availability and how you manage working unconventional hours. Showing that you’re flexible and can handle the demands of shift work will set you apart.
✨Demonstrate Team Spirit
This position is part of a dynamic team, so it’s important to convey your ability to work independently while also being a supportive team member. Share examples of how you've contributed to team success in previous roles, as this will highlight your collaborative nature.
