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For Companies At a Glance
- Tasks: Support children and families through the EHCP process and manage complex caseloads.
- Company: Join a local authority committed to making a difference in SEND services.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Why this job: Make a real impact on young lives while developing your skills in a supportive environment.
- Qualifications: Experience with EHCP processes and strong communication skills are essential.
- Other info: Flexible working hours and a collaborative team atmosphere await you.
The predicted salary is between 36000 - 60000 £ per year.
Adecco are pleased to be recruiting for a Case Officer role on behalf of our Local Authority client.
Location: Havering
Contract: Temporary
DBS: Enhanced
Working arrangements: HYBRID
About the Role
We are looking for a Case Officer to join the Assessment & Placement Team within the Starting Well, SEND service. The post holder will work closely with children and young people, their families and their carers, and with early years settings, schools, colleges, independent, supported, residential placements and any agencies involved with the child/young person. In this vital role, you will play a key part in delivering the local authority's statutory responsibilities under the SEND Code of Practice (2015) and the Children and Families Act (2014).
Responsibilities
- Act as the named point of contact for parents, carers, children, young people and professionals throughout the EHCP process.
- Prepare high‑quality Education, Health and Care Plans (proposed and final) using person‑centred approaches.
- Manage a complex caseload and ensure children and young people are placed in appropriate education settings that support their progress.
- Resolve queries and support meetings, case conferences, and multi‑agency discussions to ensure effective communication and positive outcomes.
- Support the preparation of local authority cases for SEND tribunals, ensuring information is accurate and legally compliant.
- Attend and contribute to key panels, including Assessment Triage, Multi‑Agency and Complex Needs Panels.
- Maintain accurate data and contribute to service reporting, analysis and forecasting.
- Support annual review processes, ensuring compliance with statutory timelines.
- Contribute to policy development, continuous improvement and the ongoing professional development of the team.
- Uphold safeguarding, equality, diversity, inclusion, information security, and health and safety standards.
- Work flexibly, including occasional out‑of‑hours commitments and travel as required.
Experience
- Strong understanding of the EHCP process, the SEND Code of Practice (2015), and relevant legislation.
- Experience working with case management systems.
- Background in a busy and challenging work environment.
- Multi‑agency working experience.
- Understanding of quality assurance.
- Desirable: experience in educational settings or working with children/young people with SEND.
Skills & Attributes
- Excellent analytical and problem‑solving skills.
- Ability to work to strict deadlines and manage changing priorities.
- Strong written and verbal communication skills.
- Ability to produce concise, clear reports.
- Strong interpersonal and stakeholder‑management abilities.
- Good IT skills.
- Collaborative working style and commitment to high professional standards.
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
EHCP Case Officer (SEND) employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EHCP Case Officer (SEND)
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, especially those who work with EHCPs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the SEND Code of Practice and relevant legislation. We want you to be able to discuss how you can make a difference in children's lives confidently!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've managed complex cases or resolved tricky situations. This will highlight your ability to handle the demands of the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace EHCP Case Officer (SEND)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your understanding of the EHCP process and any relevant experience you have with SEND. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with children and young people with SEND. Share specific examples of your past experiences that relate to the role, and let us know why you want to join StudySmarter.
Showcase Your Communication Skills: As a Case Officer, strong written communication is key. Make sure your application is clear, concise, and free from errors. We appreciate attention to detail, so take the time to proofread your documents before submitting them through our website.
Be Ready for Follow-Up: If your CV gets shortlisted, an Adecco Consultant will reach out to you. Be prepared to discuss your application in more detail. Think about how your experiences align with the responsibilities of the role, and be ready to share your thoughts on multi-agency working!
How to prepare for a job interview at Adecco
✨Know Your EHCP Inside Out
Make sure you have a solid understanding of the EHCP process and the SEND Code of Practice. Brush up on relevant legislation and be ready to discuss how you've applied this knowledge in previous roles. This will show your potential employer that you're not just familiar with the terms, but that you can effectively navigate the complexities of the role.
✨Showcase Your Communication Skills
As a Case Officer, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed relationships with parents, carers, and professionals in the past. Practise articulating your thoughts clearly and concisely, as strong verbal and written communication skills are crucial for this position.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you resolved them. Think about situations where you had to manage a complex caseload or navigate multi-agency discussions. Highlight your analytical skills and how they helped you achieve positive outcomes for children and young people.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations related to the role. Practise responding to questions about managing deadlines, prioritising tasks, and ensuring compliance with statutory timelines. This will help you demonstrate your readiness to tackle the responsibilities of the Case Officer role.
