At a Glance
- Tasks: Deliver exceptional customer support and resolve issues for our partners.
- Company: Leading recruitment agency in Edinburgh with a focus on partner success.
- Benefits: Competitive hourly rate of £13.90 and a supportive team environment.
- Why this job: Make a real difference by helping others and creating positive experiences.
- Qualifications: Strong communication skills and experience in customer service.
- Other info: Full-time role, Monday to Friday, with opportunities for growth.
The predicted salary is between 27000 - 36000 £ per year.
A leading recruitment agency is looking for a Customer Service Expert to join their team in Edinburgh. The ideal candidate should be a communication superstar, passionate about helping others, and experienced in customer service environments.
Responsibilities include:
- Delivering exceptional support
- Resolving issues
- Collaborating with the Operations team
This is a full-time role with an hourly rate of £13.90, working Monday to Friday. Join us in creating a positive experience for our partners and making a difference together!
In-Person Customer Service Pro | Partner Success Advocate in Edinburgh employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-Person Customer Service Pro | Partner Success Advocate in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Service role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly express why you're passionate about customer service and how your experience makes you the perfect fit for their team.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire and express your interest in working with them. Sometimes, they might have roles that aren’t even advertised yet!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate and find the right role for you.
We think you need these skills to ace In-Person Customer Service Pro | Partner Success Advocate in Edinburgh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping others and creating positive experiences!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience. We love seeing how your skills align with the role of a Partner Success Advocate!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make it easy for us to see why you're the perfect fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Adecco
✨Show Off Your Communication Skills
As a Customer Service Pro, your ability to communicate effectively is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios with a friend to refine your responses.
✨Know the Company Inside Out
Research the recruitment agency thoroughly. Understand their values, mission, and the services they offer. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Prepare for Common Questions
Anticipate questions related to customer service challenges and how you've handled them in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your problem-solving skills and dedication to helping others.
✨Demonstrate Team Collaboration
Since the role involves working closely with the Operations team, be ready to discuss your experience in collaborative environments. Share examples of how you've successfully worked with others to resolve issues and enhance customer satisfaction.