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- Tasks: Handle inbound calls from shareholders and provide top-notch customer service.
- Company: Reputable recruitment agency in the UK with a focus on quality support.
- Benefits: Gain valuable experience in a professional environment for 6 weeks.
- Why this job: Perfect opportunity to enhance your communication skills while helping others.
- Qualifications: Fluency in German and previous customer service experience required.
- Other info: Monday to Friday, 9am to 5pm – ideal for students looking for temporary work.
The predicted salary is between 24000 - 36000 £ per year.
A leading recruitment agency in the UK is seeking a German-speaking Inbound Call Centre Advisor for a temporary 6-week booking. The role involves managing inbound calls from shareholders regarding their account and services.
Candidates should be:
- Fluent in German
- Possess previous experience in customer service
- Reliable and punctual
Working hours are Monday to Friday, 9am to 5pm, and the position emphasizes a professional communication style while ensuring compliance and data protection.
German-Speaking Inbound Support Specialist (6-Week Temp) in Edgware employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Inbound Support Specialist (6-Week Temp) in Edgware
✨Tip Number 1
Make sure you brush up on your German language skills before the interview. Practising common customer service scenarios can really help us stand out as candidates who are ready to hit the ground running.
✨Tip Number 2
Prepare for those tricky questions about compliance and data protection. We want to show that we understand the importance of these topics in a call centre environment, so do a bit of research and come armed with examples.
✨Tip Number 3
Don’t forget to highlight your previous customer service experience during the interview. We should share specific examples of how we’ve handled challenging situations, as this will demonstrate our reliability and professionalism.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team.
We think you need these skills to ace German-Speaking Inbound Support Specialist (6-Week Temp) in Edgware
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping German-speaking customers, make sure to highlight your fluency in German. We want to see how you can communicate effectively in both written and spoken forms!
Customer Service Experience Matters: Don’t forget to mention any previous customer service roles you've had. We love seeing how you've handled inquiries and resolved issues in the past, so share those experiences with us!
Be Professional and Punctual: This position requires a professional communication style, so keep your application polished. Also, emphasise your reliability and punctuality – we’re looking for someone who can be counted on during the 6-week temp period.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Adecco
✨Brush Up on Your German
Since this role requires fluency in German, make sure to practice your language skills before the interview. Try to engage in conversations or even role-play common customer service scenarios in German to boost your confidence.
✨Know Your Customer Service Basics
Familiarise yourself with key customer service principles and best practices. Be ready to discuss your previous experiences and how you handled challenging situations. This will show that you understand the importance of professionalism and compliance.
✨Research the Company
Take some time to learn about the recruitment agency and its values. Understanding their mission and the services they provide will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Compliance Questions
Given the emphasis on data protection, be prepared to answer questions related to compliance and confidentiality. Think of examples from your past experience where you ensured data security and followed protocols.
