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- Tasks: Deliver 5-star support and resolve issues for our partners face-to-face.
- Company: Join a dynamic team dedicated to empowering driver partners.
- Benefits: Competitive hourly rate, supportive environment, and potential contract extension.
- Why this job: Make a real difference by helping others and promoting our brand.
- Qualifications: Strong communication skills and experience in customer service or retail.
- Other info: Fast-paced role with opportunities for personal growth and teamwork.
The predicted salary is between 11 - 16 £ per hour.
Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!
Contract length: 3 months, potential extension
Hourly Rate: £13.90
Working Pattern: Monday - Friday 9am - 5:30pm
Location: Southampton, with frequent travel to Brighton and Portsmouth
Responsibilities:
- Deliver exceptional, 5-star support to our partners
- Resolve issues and answer questions with confidence
- Promote the brand and get drivers excited about their journey
- Stay updated on company processes and tools to provide the best support
- Collaborate with the Operations team to streamline procedures
Qualifications:
- A communication superstar with strong problem-solving skills
- Comfortable with in-person interactions and providing hands-on support
- Experienced in retail or customer service environments
- Passionate about helping others and dedicated to creating a positive experience
- A quick thinker who knows where to find answers when needed
- Personable, organised, and patient - ready to teach and guide
About You:
If you’re self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.
How to Apply:
Ready to take the next step? Apply now and let’s make a difference together! Your journey starts here.
In-person Customer Service Expert in Eastleigh employer: Adecco
Contact Detail:
Adecco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-person Customer Service Expert in Eastleigh
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your people skills! Role-play common customer service scenarios with a friend or family member. The more comfortable you are, the better you'll shine in those face-to-face interactions.
✨Tip Number 3
Network like a pro! Attend local events or join online groups related to customer service. You never know who might have a lead on that perfect job or can give you insider tips.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are ready to make a difference!
We think you need these skills to ace In-person Customer Service Expert in Eastleigh
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We want to see that you're not just looking for a job, but that you genuinely care about providing exceptional support to our partners.
Tailor Your CV: Make sure your CV highlights your experience in customer service or retail. We love seeing how you've made a positive impact in previous roles, so don’t hold back on those achievements!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for this role. Share specific examples of how you've resolved issues or created positive experiences for customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and mission. Understand their customer service approach and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.
✨Showcase Your People Skills
As a Customer Service Expert, your ability to connect with people is key. During the interview, share specific examples of how you've successfully resolved customer issues or created positive experiences. This will highlight your communication skills and problem-solving abilities.
✨Be Ready for Role-Play
Expect some role-play scenarios where you might need to demonstrate how you’d handle a customer interaction. Practice common customer service situations beforehand so you can respond confidently and show off your quick-thinking skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
