At a Glance
- Tasks: Manage social housing properties and support residents in a dynamic environment.
- Company: Join a Local Authority's Housing Landlord Services team in Ealing.
- Benefits: Competitive hourly rate, temporary contract, and opportunity to make a difference.
- Other info: Great opportunity for career growth and community impact.
- Why this job: Play a key role in improving neighbourhoods and supporting vulnerable residents.
- Qualifications: Experience in housing management and excellent customer service skills.
The predicted salary is between 25.2 - 30.8 £ per hour.
Adecco are recruiting on behalf of a Local Authority for an experienced Housing Officer to join their Housing Landlord Services team in Ealing.
This is an exciting opportunity to play a key role in delivering high-quality housing management services, supporting residents, and helping to maintain safe, clean and sustainable neighbourhoods. The successful candidate will manage a designated housing patch, working closely with tenants, leaseholders, internal departments and external agencies to resolve issues and improve outcomes for residents.
Key Responsibilities
- Manage a designated patch of social housing properties, taking ownership of housing management issues from initial enquiry through to resolution.
- Deliver a professional, customer-focused housing management service to tenants, leaseholders and residents.
- Conduct estate inspections, home visits, tenancy reviews and resident meetings.
- Support vulnerable residents and make referrals to appropriate support services where required.
- Manage tenancy-related casework including tenancy sign-ups, terminations, mutual exchanges, succession applications and tenancy breaches.
- Work collaboratively with a range of internal and external partners including community safety teams, social care services and legal teams.
- Respond to complaints, enquiries from elected members and MPs, and resident correspondence.
- Support neighbourhood improvement initiatives and resident engagement activities.
- Assist with building safety actions and ensure compliance with landlord responsibilities.
About You
We are looking for candidates who can demonstrate:
- Experience managing social housing residents.
- Experience delivering excellent customer service in a housing or public sector environment.
- Knowledge of housing legislation and housing management practices.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- The ability to manage a varied caseload and work effectively under pressure.
If you have housing management experience and are looking for your next temporary assignment, we would like to hear from you. Please apply with your updated CV.
Neighbourhood Housing Officer in Ealing employer: Adecco
Our client in Worthing is an excellent employer, offering a supportive work culture that values teamwork and individual contributions. With competitive pay and flexible hours, employees enjoy a balanced work-life dynamic while having access to growth opportunities within the manufacturing sector. This role as a Kitting Operative not only provides meaningful work but also allows you to be part of a respected organisation committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Officer in Ealing
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Adecco.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Adecco? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Adecco's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Neighbourhood Housing Officer in Ealing
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Neighbourhood Housing Officer role at Adecco, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Adecco
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Adecco operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Adecco. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Adecco.
