At a Glance
- Tasks: Conduct housing reviews and ensure fair, transparent decisions in a fast-paced environment.
- Company: Join a local authority team dedicated to improving housing services.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on service improvement and legal compliance.
- Why this job: Make a real difference in people's lives by ensuring fair housing practices.
- Qualifications: Strong knowledge of housing legislation and experience in statutory reviews required.
The predicted salary is between 31 - 31 € per hour.
Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions.
Contract Details:
- Type: Temporary
- Pay: £26.88 per hour (PAYE) / £35.86 per hour (Umbrella)
- Location: Perceval House, Ealing
- Working Arrangements: Hybrid
- Hours: Full time, 35 hours per week (Monday to Friday)
Key Responsibilities:
- Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996
- Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned
- Produce high-quality and legally robust review decision letters
- Manage a complex caseload and ensure reviews are completed within statutory timescales
- Liaise with applicants, representatives, internal departments and external agencies
- Support Legal Services with County Court appeals, Judicial Reviews and legal challenges
- Attend court hearings and provide evidence where required
- Monitor review outcomes and contribute to service improvement initiatives
- Deliver guidance and training to officers on legislation, procedure and case law updates
- Maintain accurate records and performance data in line with audit and compliance requirements
Key Requirements:
- Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation
- Experience conducting statutory housing or homelessness reviews
- Excellent written communication skills with the ability to produce detailed decision letters
- Ability to manage competing priorities and work within statutory deadlines
- Experience liaising with legal teams, stakeholders and vulnerable customers
- Strong organisational and analytical skills
- Competent using Microsoft Office and housing management systems
- Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification
This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment.
Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.
Housing Service Improvement & Reviews Officer in Ealing employer: Adecco
Joining the Local Authority as a Housing Service Improvement & Reviews Officer at Perceval House in Ealing offers a unique opportunity to contribute to meaningful housing solutions within a supportive and dynamic work environment. The organisation prioritises employee development, providing training and growth opportunities while fostering a culture of collaboration and respect. With a hybrid working model and competitive pay, this role is ideal for those looking to make a significant impact in the community while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Service Improvement & Reviews Officer in Ealing
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of homelessness legislation and statutory review processes. We recommend practising common interview questions related to these topics so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the organisation.
✨Tip Number 4
Apply through our website for the best chance at landing that job! We make it easy for you to submit your application and keep track of your progress. Let’s get you into that role!
We think you need these skills to ace Housing Service Improvement & Reviews Officer in Ealing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with homelessness legislation and statutory reviews. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Strong Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about housing services and how your background makes you the perfect fit for this role. Keep it concise but impactful!
Showcase Your Writing Skills:Since excellent written communication is crucial for this role, ensure your application is free from typos and clearly structured. We want to see that you can produce high-quality decision letters right from the start.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at StudySmarter.
How to prepare for a job interview at Adecco
✨Know Your Legislation
Make sure you brush up on the Housing Act 1996, especially Parts VI and VII. Being able to discuss specific sections and how they apply to real-life scenarios will show your expertise and confidence in handling statutory reviews.
✨Showcase Your Analytical Skills
Prepare examples of complex case files you've analysed in the past. Be ready to explain your thought process and how you arrived at your decisions. This will demonstrate your ability to manage a complex caseload effectively.
✨Communicate Clearly
Since you'll be producing detailed decision letters, practice articulating your thoughts clearly and concisely. You might even want to draft a sample letter based on a hypothetical case to showcase your written communication skills during the interview.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you prioritise tasks and manage deadlines. Share specific strategies or tools you use to keep track of your workload, especially when dealing with competing priorities in a fast-paced environment.
