Duty Manager (Casual) Brighton Start Date: September | Casual hours (no set schedule) Initial 12 month Contract Are you passionate about delivering exceptional customer experiences in a vibrant arts environment? We're looking for enthusiastic and proactive Duty Managers to lead our Front of House team at the Attenborough Centre for the Creative Arts. This is a fantastic opportunity to play a key role in delivering high-quality events, performances, and visitor experiences in a dynamic and creative venue. About the Role As a Duty Manager, you'll take the lead during events-overseeing front-of-house operations, supporting staff, and ensuring every visitor enjoys a seamless and welcoming experience. You'll be the face of the venue during events, managing everything from box office operations and audience flow to health safety and event delivery. Key Responsibilities Customer Experience Deliver outstanding customer service and lead by example Oversee box office operations (Ticketsolve experience desirable) Handle customer enquiries and resolve issues calmly and professionally Support visitors with access requirements Event Leadership Manage front-of-house operations during performances and events Brief, supervise and support Front of House Assistants Liaise with ...
