At a Glance
- Tasks: Deliver exceptional customer service and assist passengers at Exeter St Davids Station.
- Company: Join a dynamic team at one of the region's busiest train stations.
- Benefits: Full-time hours with opportunities for career growth and development.
- Other info: Fixed-term contract until September 2026 with potential for future opportunities.
- Why this job: Be part of a vibrant environment and make a difference in people's journeys.
- Qualifications: Good physical fitness and a passion for helping others.
The predicted salary is between 31650 - 40000 £ per year.
Location: Exeter St Davids Station
Contract: Fixed-Term Contract until 5th September 2026 (Other opportunities after)
Hours: Full Time
Working Pattern: Rotating rota across 7 days per week
Typical Shifts: 09:00-17:00 and 11:00-18:00
We are currently recruiting for a Station Assistant to join the team at Exeter St Davids Station on a full-time basis until 5th September 2026. This is a varied and customer-focused role at one of the region's busiest stations. You will play a key part in delivering an excellent customer experience, supporting passengers throughout their journey, and helping to maintain a safe, welcoming, and efficient station environment.
Please note that this role requires a good level of physical fitness, as you will be standing and walking for extended periods throughout your shift.
Key Responsibilities:- Providing exceptional customer service to passengers
- Offering travel information and journey assistance
- Supporting passengers with wayfinding and station facilities
- Assisting customers with reduced mobility and accessibility requirements
- Maintaining a safe, clean, and welcoming station environment
- Responding to customer enquiries professionally and confidently
- Supporting station operations
