At a Glance
- Tasks: Provide top-notch IT support for hybrid users and manage AV in meeting rooms.
- Company: Join a prestigious office in London with a dynamic work environment.
- Benefits: Competitive salary, full-time hours, and a chance to grow your IT career.
- Other info: Opportunity to work closely with executives and enhance your technical expertise.
- Why this job: Be the friendly face that keeps clients smiling while solving tech issues.
- Qualifications: Experience in IT support and excellent customer service skills.
The predicted salary is between 35000 - 37000 £ per year.
Location: London
Contract Type: Permanent, fully in the office
Salary: £35,000 - £37,000 (depending on experience)
Working Pattern: Full Time (37.5 hours/week, Mon-Fri, 8:30 am - 5:00 pm)
Are you ready to elevate your career in Information Technology? Join our client's prestigious office in London as a Deskside Support Analyst! If you're passionate about providing exceptional support and thrive in a dynamic environment, we want to hear from you!
What You'll Do:
- Be the go-to person for 1st and 2nd line support for 80 hybrid users, including executives and board members.
- Tackle a variety of technical end-user computing issues and be the friendly face that keeps our clients smiling.
- Provide top-notch support across Windows 11, Dell laptops, iPhones, and iPads.
- Manage AV support in our 7+ meeting rooms, ensuring seamless Teams meetings.
- Handle incidents and requests through walk-ups, email tickets, Teams messages, and calls.
- Maintain hardware and software asset inventory, ensuring everything is up to date.
- Offer excellent customer service, translating technical information into user-friendly terms.
Deskside Support Analyst employer: Adecco
Join a leading employer in the heart of London, where your role as a Deskside Support Analyst will not only enhance your technical skills but also immerse you in a vibrant work culture that values collaboration and innovation. With competitive salaries, opportunities for professional growth, and a commitment to employee well-being, this is an ideal environment for those looking to make a meaningful impact while supporting high-profile clients. Experience the unique advantage of working in a prestigious office that prioritises both personal and professional development.
