At a Glance
- Tasks: Support the operational running of a high-support accommodation service for young people.
- Company: Leading regional charity focused on wellbeing and supported accommodation.
- Benefits: Permanent, full-time role with a chance to make a real difference.
- Other info: Join a dynamic team dedicated to creating positive outcomes for vulnerable individuals.
- Why this job: Empower young people towards independence while developing your leadership skills.
- Qualifications: Experience in supported housing or social care, with a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Location: East Sussex
Contract: Permanent, Full-time
Hours: Monday-Friday, 9am-5pm
Sector: Supported Housing / Homelessness / Young People / Vulnerable Adults
About the Organisation
Our client is a leading regional charity providing high-quality supported accommodation and wellbeing services for young people and adults at risk. They deliver safe housing, skills development, emotional wellbeing support and opportunities that help young people thrive and move towards independent living. Their housing services operate 24/7 across England, offering crucial support to young people aged 16-25 who face a variety of complex needs.
The Role: Deputy Service Manager
As Deputy Service Manager, you will support the Service Manager in the operational running of a high-support service, ensuring safeguarding, quality, consistency and positive outcomes for residents. You'll play a key part in team leadership, service delivery, crisis management, and creating a psychologically informed environment where young people can gain confidence, life skills, and independence.
Key Responsibilities
- Support smooth day-to-day operations of a 24-hour supported accommodation service
- Ensure accommodation is safe, secure, welcoming and well-maintained
- Oversee referrals, assessments, inductions and occupancy agreements
- Deliver 1:1 keywork, groupwork and tailored support plans using trauma-informed principles
- Ensure high standards of safeguarding practice and risk management
- Promote prosocial behaviour using de-escalation and psychologically informed approaches
- Work with internal teams to support repairs, health & safety checks, void management and rent collection
- Participate in an out-of-hours management on-call rota
- Maintain accurate records and client data
- Uphold safeguarding, equality, diversity and organisational policies
- Contribute to service improvements using resident and stakeholder feedback
Person Specification
Essential Experience
- Background in supported housing, homelessness services, social care or similar
- Experience supporting young people and/or adults with multiple and complex needs
- Experience supervising or managing staff
- Understanding of safeguarding, risk management and maintaining professional boundaries
- Experience with housing management tasks - rent, voids, H&S, maintenance
Deputy Supported Accommodation Manager employer: Adecco
As a leading regional charity in East Sussex, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people and vulnerable adults. Our supportive work culture fosters professional growth through continuous training and development opportunities, while our commitment to safeguarding and quality service delivery ensures that every team member plays a vital role in creating a safe and empowering environment. Join us in our mission to provide high-quality supported accommodation and wellbeing services, where your contributions will truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Supported Accommodation Manager
✨Tip Number 1
Network like a pro! Reach out to people in the supported housing sector, especially those who work with young people and vulnerable adults. Attend local events or online webinars to connect with potential employers and learn more about the industry.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with hiring managers, highlight your background in supported housing and your hands-on experience with complex needs. Share specific examples of how you've made a difference in previous roles.
✨Tip Number 3
Be prepared for situational questions! Employers love to see how you handle real-life scenarios. Think about past experiences where you managed crises or supported young people, and be ready to discuss your approach and outcomes.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team and making a positive impact in the lives of young people.
We think you need these skills to ace Deputy Supported Accommodation Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Deputy Supported Accommodation Manager role. Highlight your experience in supported housing and working with vulnerable adults, as this will show us you understand the needs of our residents.
Showcase Relevant Experience:When detailing your past roles, focus on your experience with safeguarding, risk management, and supporting young people. We want to see how you've made a positive impact in similar settings, so don’t hold back!
Be Authentic:Let your personality shine through in your application. We value authenticity and want to know what drives you to work in supported accommodation. Share your passion for helping others and any personal experiences that have shaped your journey.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Adecco
✨Know Your Stuff
Make sure you understand the ins and outs of supported accommodation and the specific needs of young people and vulnerable adults. Brush up on safeguarding practices and be ready to discuss how you've handled complex situations in the past.
✨Show Your Leadership Skills
As a Deputy Service Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed staff or led projects, focusing on your approach to creating a supportive environment for both staff and residents.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations related to crisis management or safeguarding. Think through potential scenarios beforehand and outline how you would handle them, showcasing your problem-solving skills and trauma-informed approach.
✨Highlight Your Passion
This role is all about making a difference in people's lives. Be sure to convey your passion for supporting young people and your commitment to helping them achieve independence. Share personal stories or experiences that reflect your dedication to this cause.
